UNSOLVED
I
IDsweetpea
8 Posts
0
2082
November 10th, 2004 18:00
computer crash
I posted this on the community board, but no one has replied and so here I am. I clicked on a Majhongg game and my entire computer locked up. I had to turn it off with the on/off button. When it restarted...all the XP screens were gone and it had gone back to the old windows. I have tried resetting everything...nothing works. I got the icons back to the size they were...but nothing else. I even tried a restore...did not work. I uninstalled the game because it locked up a second time. I reinstalled the windows xp sp2...can anyone help me? PLEASE
IDsweetpea
8 Posts
297
0
Posted November 12th, 2004 02:00
Thanks Cheri
Inspiron 8500
XP PRO-SP2
Mahjongg Master 5
Running Ad-Aware & PCcillo
Temps were dumped
Ran defrag, disk scan and clean up
reset everything and the only thing that changed was the icon sizes on the desktop
tried restore, did not work
will check out Spychecker
ceri sheeran
2 Intern
•
1712 Posts
297
0
Posted November 12th, 2004 15:00
Hi
Who is Cheri??
Neither my wife daughter or I know of anyone of this name.Ceri Sheeran (Mr.)
IDsweetpea
8 Posts
297
0
Posted November 13th, 2004 14:00
My sincerest apologies....very red face here!
ceri sheeran
2 Intern
•
1712 Posts
297
0
Posted November 10th, 2004 19:00
Hi,
Please advise some details of your system
Computer model, operating system.
What is the exact name of the Mah-Jong game and where did you get it or download it.
Have you done spyware and antii virus scans
Delete your temporary internet files
Download and install Spyware removal software.
Ad-Aware, Spywareblaster, Spybot & CWshredder. All easily and readily found with google.
http://www.lavasoftusa.com/software/adaware/
http://www.javacoolsoftware.com/spywareblaster.html
http://www.safer-networking.org/en/index.html
http://www.softpedia.com/public/cat/10/17/10-17-150.shtml
Run each, update all of them and then run again, removing everything found.
After that look towards posting a Hijackthis log file in the virus form.
http://www.spychecker.com/program/hijackthis.html
Post back
hth