I have a Dell 4550 desktop, using Windows XP, that did not install the following Three (3) drivers:
Ethernet Controller PCI\VEN_8086&DEV_1039&SUBSYS_01421028&REV_81\4&3B1CAF2B&0&40F0
Multimedia Audio Controller PCI\VEN_1102&DEV_0007&SUBSYS_10061102&REV_00\4&3B1CAF2B&0&60F0
PCI Simple Communications Controller PCI\VEN_14F1&DEV_2702&SUBSYS_8D881028&REV_01\4&3B1CAF2B&0&08F0
I have gone to the Dell page and cannot locate the correct driver
http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_P4_4550&os=WW1&osl=en&catid=&impid=
I did download the chipset driver from the above site/page.
Unfortunately the device manager info isn't all that helpful. It's easier to identify the correct hardware either from your original invoice or with the system configuration tool - just plug in your service tag:
The results may look a little cryptic, but it's usually fairly easy to ferret out the actual device names (in your case, network (ethernet), audio, and I assume a dial-up modem), or in the worst case you can use the 5-digit part number to search for the correct device name.
Message Edited by Alexandra_P on 06-04-2008 02:53 PM
Thanks Alexandra_P. The link in my original message is to Drivers and Downloads for the Dimension 4550 desktop. From the list I have tried Communications and Audio drivers, but perhaps I did not select the right one for my PC. Therefore I copied the system information for Problem Devices. I have tried to search the internet with the Vendor/Device/Subsystem identification, but did not find anything that I could use to make the connection between the hardware and the drivers needed. I also looked at the “What was shipped list” and used the part number in a search and got Not Found. I no longer have the Resource CD. How or where can I obtain the system configuration tool? How do I identify the hardware to obtain the correct drivers listed at the Drivers/Download page?
The simple communications device is most likely the modem. The exact driver to use for that will depend on which model/brand of modem it is (in this case the V.92, DATA FAX modem).
The invoice also lists a Sound Blaster audio card (SB0243) and an nVidia video card (NV17).
EDIT: Apologies, Larry, I was working this post out in notepad and didn't notice your reply. It looked to me like the M0321 does not have any integrated audio, so no ADI.
Between Google and your manual, here's what I get:
Ethernet (Network)
M0321: Motherboard w/NIC
No indication on your list you have anything other than the standard integrated Intel 10/100 controller:
There's also a 10/100 diagnostics utility listed there if you want it.
Multimedia Audio
SB0243 is a Dell OEM version of the Creative Soundblaster Audigy 2 PCI sound card. That sound card should have come with a driver/application CD; Dell doesn't post drivers for the Creative cards. If you don't have it, here's the generic Audigy 2 driver from Creative, but as the Dell versions of Creative's cards often use custom drivers I can't guarantee it will work:
SW416: Is a Conexant RD01-D270 V92 modem. I haven't had much luck yet figuring out which of the multiple available Conexant drivers it is, and I'm hesitant to guess right now.
Message Edited by Alexandra_P on 06-05-2008 10:53 AM
Video NV17, 9P301 = Nvidia GeForce 4 MX420 . XP frequently puts in a working generic driver for video; if you want you can get Dell's version for better functionality, or with the Nvidia cards you usually have no trouble using more updated versions available from www.nvidia.com .
I think I've figured out which Conexant driver it is - it appears a couple are duplicates of the same version, another is non-US (if you happen to be in Europe or New Zealand, post back) , one is just an older version, and one is an application, not a driver. Bleh.
No apologies needed. I wasn't sure which SB card it was, which you found, as well as some other info I did not provide. Together, we've pretty much covered all the bases, I think. ;)
Alexandra_P
4 Apprentice
•
2554 Posts
912
0
Posted June 4th, 2008 20:00
Unfortunately the device manager info isn't all that helpful. It's easier to identify the correct hardware either from your original invoice or with the system configuration tool - just plug in your service tag:
http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?~ck=ln&~tab=2&c=us&cs=555&l=en&lnki=0&s=biz
The results may look a little cryptic, but it's usually fairly easy to ferret out the actual device names (in your case, network (ethernet), audio, and I assume a dial-up modem), or in the worst case you can use the 5-digit part number to search for the correct device name.