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Carsten Holz

updated

9 years ago

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3216

December 22nd, 2017 18:00

How to reverse a Dell update?

Dell forced 6 updates on my Dell XPS 13 9350 today. My notebook is connected to 'everything' (including a 4K and a WHQD monitor) via the plugable USB-C docking station. During the installation, the second monitor (the WHQD monitor) went blank. Restarting the Dell notebook to complete the installation process did not help. After 3 restarts and unplugging the monitors from the plugable USB-C docking station (and shutting off everything, taking the electricity off every single piece of electronics), the second monitor still doesn't come on. If I unplug the 4K monitor from the docking station, the blank WHQD monitor starts up (works properly). The moment I plug the 4K monitor back into the docking station, the WHQD monitor goes out again. This is very annoying because I need to use both monitors simultaneously. How do I reverse the 6 Dell updates? [Dell has been nothing but *** about using two external monitors. Its own TB16 docking station didn't do what it was supposed to do and I had to trash it. Days of work, and now Dell destroyed a functioning setup...]
  • ieee488

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    Posted December 23rd, 2017 14:00

    Dell forced an update?

    Are you sure it is not Windows 10?

  • 2684

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    Posted January 5th, 2018 01:00

    Dell -- it wasn't an automatic installation, but something like an urgent security item with an option to install now or remind me later. The question still is, how to reverse the Dell update?