Unsolved
This post is more than 5 years old
1 Message
0
435
July 9th, 2020 14:00
XPS 13 9360 power on problem (need to use power button again)
Hi.
When I power on my laptop it doesn't start, i need to use power button to turn off and then when i use power button again to turn on comp - it starts. How to solve that ?
No Events found!
Jo-
5 Posts
0
July 10th, 2020 02:00
Hi @t0nyz, a whole bunch of us have this problem over at this thread: https://www.dell.com/community/XPS/XPS-13-9360-stuck-on-Dell-logo-on-start-up/td-p/7631714
Turning off fast startup stops this happening from when the computer has been turned off, but it still happens after hibernation. Some people have found going back to the previous windows update or updating drivers has helped, but no difference for me.