UNSOLVED

carlhgarland

updated

5 years ago

0

2572

February 9th, 2022 19:00

Aurora R8, BIOS update, now not turning on

I know there was another thread about this https://www.dell.com/community/Alienware-Desktops/Aurora-R11-Fusion-Service/td-p/8069562 but the same thing happened to me.

The last time my Dell R8 was on was when it asked me if I wanted to apply Windows update which it then did and applied a BIOS update as well. I had auto bios updates turned off and it still did it. I tried the unplug / replug and hit power button dozens of times and tried that several times several different days but I never even got it to come back on to startup however the green light / power supply is on.

I see the other thread was marked solved but I dont understand how it can be solved. I have owned a dozen dells and still have daily R10, M15 and M17 that I use but it is unacceptable that a BIOS update was applied without my permission that then bricks my system and Dell claims the issue is solved. If some solution / acknowledgement from Dell is not forthcoming by the time I need my next computer I will have to abandon them as an option out of principal.

I normally avg 1 computer a year purchase. I don't want to leave and if it had just broken I would not have cared but to have Dell push an update that I did not allow that breaks my system is not normal break down.