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MarkFleener

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7 years ago

M

MarkFleener

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89 Posts

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April 15th, 2019 13:00

15 R4, off, press key, no boot up?

If the keys on the keyboard are pressed when the laptop is turned off (or even in hibernation), it wont boot up later on, just goes to a black screen.  I end up having to hold down the power button to shut it off, and then it will boot up properly.  Sometimes, when booting up (the 2nd time around), it will go to a blue screen asking me if I want to restore the computer or try rebooting again, although, it hasn't been doing that lately (since the last updates). 

Alienware 15 R4 Intel(R) Core(TM) i5-8300H CPU @ 2.3GHz, 16 GB, 64-bit OS, x64 based processor, Windows 10 Home, Version 1809, OS build 17763.437