UNSOLVED

NamNguyen191

updated

8 years ago

0

24672

July 19th, 2018 07:00

17 R4, screen stays black after power up

Sometimes my alienware 17 R4 (I7 7820HK GTX 1080) screen just stays black after I power the laptop up. The logo on the power button lights up and Tobi Eye Tracking seem to be working but the screen just stay black. I need to hold the power button to power down the laptop and turn it back up again to fix this problem every time it happens. Is there a more permanent solution?