I shut computer off each time I'm done for a few days. Last time I did this, I can't be certain it shut down normally as I clicked the shut down button and walked way. Today when I attempted to boot on, the screen loads with 'logging off' with the hourglass, as it does when it shuts down, and I cannot get to the start menu. Now it stays in this mode for hours. Even when computer automatically powers down after the designated time to hibernate with the black screen, when a key is touched to start computer it is this same logging off screen. I ran the F12 diagnostics and all the tests came back fine saying there is no problem. No error messages. Would like to attempt a system restore but I cannot get to the start menu. Computer year and a half old. Using another computer to post this as I can't get on the Inspiron. I'm not a computer whiz so no complicated suggestions are appreciated. Any ideas, anyone please?

UPDATE: My problem has been solved quite by accident. I was going to attempt your latest suggestion one more time, this time unplugging the computer and leaving it off for a bit before doing the 20-second button. My husband unplugged it before I realized I hadn’t powered off properly. Within seconds I realized this and he plugged it back in and I powered on to see if anything changed. I got the screen saying it hadn’t been shut down properly and offering different options. I wasn’t able to arrow up to the safe mode options so by default the 'start windows normally' button activated and lo and behold the 'logging off' screen was gone and I’m in. Thank you so much for your help! If it weren’t for your suggestion I’d probably still be frustrated. Dell support is No. 1!

UPDATE: My problem has been solved quite by accident. I was going to attempt your latest suggestion one more time, this time unplugging the computer and leaving it off for a bit before doing the 20-second button. My husband unplugged it before I realized I hadn’t powered off properly. As soon as I realized this, he plugged it back in and I powered on to see if anything changed. I got the screen saying it hadn’t been shut down properly and offering different options. I wasn’t able to arrow up to the safe mode options so by default the 'start windows normally' button activated and lo and behold the 'logging off' screen was gone and I’m in. Thank you so much for your help!! If it weren’t for your suggestion I’d probably still be frustrated. Dell support is No. 1!

‎17 R5, Battery charge limits

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Algirdas.Benetis

updated

6 years ago

AB

Algirdas.Benetis

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March 9th, 2021 19:00

17 R5, Battery charge limits

Is there any possibility to preserve battery life and don't repeatedly recharge that top cells on 100% by applying charge limits on Alienware 17 R5 while the laptop is always plugged in?

Can't find any software that would be able to do this.

C
crimsom
9 Technologist
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6114 Posts
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Posted March 9th, 2021 23:00
Hi @Algirdas.Benetis not sure why you are asking this question. Please create a Windows 10 Battery Report. You may find that this battery is approaching normal end of life health, and struggling to remain fully charged.

Dell Laptop Battery - Frequently Asked Questions
For the typical user, noticeable reduction in run time generally will be observed after 18 to 24 months. For a power user, reduction in run time generally may be experienced within 18 months. We recommend buying a new Dell laptop battery when the run time does not meet your needs.

[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
AB
Algirdas.Benetis
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7 Posts
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Posted July 19th, 2021 16:00
By saying "life" I meant not one charge operating time, but battery health, lifespan.
I'm looking for a solution to help me control the start charging and stop charging percentages on my Alienware 17 R5.
J
JMS1717
1 Message
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Posted July 7th, 2022 08:00
Were you able to figure this out?
AB
Algirdas.Benetis
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Posted July 7th, 2022 10:00
No, I wasn't. There is no possibility of doing that.

After a while, after updating the BIOS I had a chance to set the settings of Express Charge to Primarily AC Use. Express Charge kills battery fast. Primarily AC Use is the only option to maintain battery health. Sad that Dell is not interested in implementing specified percentage charging for all their systems.

17 R5, Battery charge limits

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