z3ndrag0n

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z3ndrag0n

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October 9th, 2022 21:00

Area-51m R2, upgrading storage to three M.2 SSD

Folks, I have an Area-51m R2 which came with 1TB M.2 SSD. I want to add two 2TB Samsung 980Pro M.2. Documentation says up to three M.2 SSDs. But when I open up the case I can only see one additional slot (SSD-B). The documentation is fairly bad, no photos, no breakdown of options etc. so I can't even see what I'm missing here! And the Premium support I pay for told me to go away when I asked them what my options were for upgrading storage. Any help appreciated!

  • crimsom

    9 Technologist

    6114 Posts

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    Posted October 9th, 2022 22:00

    Hi @z3ndrag0n welcome to this free user-to-user Alienware laptop discussion forum. 

    Support for Alienware Area-51m R2 says there are four NVMe slots having installed the interposer NVMe Sled board, Solid-state drive interposer board.  Having installed Sled board, remember to update your Dell Premium Support warranty build specification. 

    The Crucial System Advisor tool's database says install up to four 4TB M.2 2280 PCIe Gen4 x4 NVMe SSD in the four Internal slots, SSD-1 to SSD-4. See Alienware Alienware Area-51m R2 | Memory RAM & SSD Upgrades | Crucial.com.  

    Alienware Area-51m R2 plus NVMe Sled boardAlienware Area-51m R2 plus NVMe Sled boardAlienware Area-51m R2 with interposer Sled boardAlienware Area-51m R2 with interposer Sled board


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  • Jesse L (retired)

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    Posted January 27th, 2023 04:00

    YouAreLove,

    Our agents have attempted to reach out to you but, you have not responded. Let us know if you still need assistance.

     

    Jesse L (retired)

  • crimsom

    9 Technologist

    6114 Posts

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    Posted October 9th, 2022 23:00


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • crimsom

    9 Technologist

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    Posted October 10th, 2022 00:00

    Dell Support for Alienware Area-51m R2 Service Manual includes Installing the solid-state drive interposer board which provides the additional SSD-3 & SSD-4 slots for M.2 NVMe drives. 

    To get these parts, call Dell Support and ask them to raise an order for all the 20 separate parts (no url, no kit) which includes the 2.5-inch cage, NVMe silicone interposer board D3P25, cable #1 2JH8P, cable #2 5F1WR and all the other separate parts of screws, etc. Also ask for all of these parts be included in your Dell System Warranty. Currently, all these parts can be purchased for under USD100. 

    These parts are also being sold on the internet, example Amazon.com: Deal4GO SATA Interposer Board D3P25 LS-J106P to NVMe M.2 SSD Hard Drive SSD-3 & SSD-4 w/ 2.5" HDD Bracket R24Y6 for Dell Alienware Area-51m R2: Electronics

    The up to 2TB M.2 Samsung SSD 980 Pro PCIe 4.0 x4 NVMe is now advocated because of market availability, reduced cost and it is a backwards compatible and future proof drive. The OS (C:) boot drive partition format should be the modern GPT so that BIOS boot list option UEFI can be enabled for fast boot. (The up to 2TB M.2 Samsung SSD 970 EVO Plus PCIe 3.0 x4 NVMe was recommended.) 


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  • 1089

    0

    Posted January 13th, 2023 11:00

    I  followed the instructions, but am still having difficulty.  I currently have 2x2TB SSDs installed as RAID0.    I installed a 2TB drive into SSD slot 3 and a 1TB drive into SSD slot 4.  Sadly, my  system would not boot into windows 10 after doing that.  I ran hardware diagnostics and all 4 SSD drives test fine so I know there is no hardware problem.  Also, the advanced report shows the MBR is now pointing to SSD slot 3 even though I have not changed any BIOS settings.  I thought that was strange, so I booted into BIOS but see no option to point the MBR back to the RAID0 windows 10 system.  So, I am stuck.  I tried taking the SSD out of slot 3 and leaving the one in slot 4 but that did not fix the issue.  Any suggestions on how  to fix this problem would  be much appreciated!

  • crimsom

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    Posted January 27th, 2023 06:00

    Hi @YouAreLove sorry missed your post, if my @crimsom link is not included, I do not get notification. 

    Please confirm your system is Alienware Area-51m R2. 

    The advanced MBR report should not have changed to point to the SSD3 drive, the system will not boot unless the SSD3 drive has operating system installed. 

    Please remove drives from SSD3 and SSD4 slots on the Sled board and the boot from RAID should be reinstated. At Alienware logo splash screen press and hold down the F12 key to open boot menu. The MBR boot option #1 should point to RAID. Please share picture taken by external camera. 

    Please undertake the Windows PowerShell's diagnose and fix windows operating system information included within Audio Driver Issues - Troubleshooter always resets these to work - Dell Community

    Has normal function of Alienware Area-51m R2 RAID been reinstated, so that Sled board function can now be investigated? 

    Note: the slow drive MBR partition format is being used. Please consider update to the modern drive GPT partition format and enable BIOS boot list option UEFI. How to convert Windows MBR to GPT drive and switch BIOS to UEFI | Windows Central.  


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  • 817

    1

    Posted February 8th, 2023 03:00

    @crimsom see above message.

  • 817

    0

    Posted February 8th, 2023 03:00

    Hi @Indium ,

    Thanks for your help. Yes, I have an Alienware Area-51m R2 running the latest version of Windows 10 along with WSL2/Ubuntu.  Dell tech support got me be back up and running.  However, I had several further issues trying to get my newly purchased M.2 SSDs installed into slots 3 and 4.  The actual issue is gen3 vs gen4 technology, at least from my experimentation thus far, and Dell tech support claimed this as well even though gen4 is supposedly backwards compatible with gen3. I installed a gen3 Crucial P3 2T M.2 SSD into slot 4 and have had no issues thus far. However, the system was unstable and had blue screen crashes since I had a gen4 WD_BLACK 1TB M.2 SSD in slot 3. I took the gen4 card out of slot 3 and thus far I have avoided blue screen crashes, but I will push the system to see if I can cause another blue screen crash. We will see! I will be replacing the WD gen4 SSD with another Crucial P3 2TB SSD which I will put back into slot 3.

  • crimsom

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    Posted February 8th, 2023 04:00

    Hi @YouAreLove thank you for sharing update. 

    WD cards seemingly have an unknown problem with Dell laptops. Samsung and Crucial drive cards work on my laptop. 


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