
UNSOLVED
m15 R1, fix the fan curves
You pay 2000+ EUR/USD on a device, but you are getting a laptop which is just broken because of terrible fan curves. The past 6 months people have been asking to fix the bios and give us back full fan control on our devices, so we can set up our own fan curves. But we Dell/Alienware keeps ignoring us. The money we paid for the machines is already in their accounts, aftersales is an unnecessary evil for dell/alienware so they don't give it. So if you people have the decency to even care about your consumers, then you should fix AWCC and the bios to give us back full fan control. Because the M15 is now a broken machine, where fans stay on 100% of the time, while temps are not even close to unsafe temps. Can't use this machine anymore while working or in meetings and it looks like I'm getting forced to sell this machine to one poor soul who hasn't heard about the terrible aftersales of alienware.
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