CaioOliveiraW

updated

5 years ago

C

CaioOliveiraW

1 Rookie

6 Posts

0

1934

January 25th, 2022 10:00

m15 R6, Intel AX211NGW not working

So, I was having a lot of problems with the original 'AX1650i' aka 'AX200NGW'.
Because of that I decided to switch to AX211NGW.

The problem is that both of then need the existence of CNVio2.
But the AX211NGW doesn't work properly.

On the BIOS it seems to work and even detect the adapter, but windows doesn't detect.
I've tried to uninstall the drivers and install the latest ones to AX211NGW but unfortunately does not work.
I've even tried to install a fresh windows ISO but does not work too.

What I've done until resolve this issue was uninstall the killer suite.

  • CaioOliveiraW

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    6 Posts

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    Posted September 19th, 2022 07:00

    Sorry, but are you serious? Look at the specs of the AX1650. (https://www.intel.com/content/www/us/en/products/sku/211610/intel-killer-wifi-6-ax1650-is/specifications.html)

    I look it up for the right specs before buying something, the AX1650 is also CNVio2.

    Also, I already sold my alienware and don't pretend to buy one in the near future, thank you.

  • crimsom

    9 Technologist

    6114 Posts

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    Posted January 25th, 2022 14:00

    Hi @CaioOliveiraW  support for Alienware m15 R6, Wireless module says installed Model number is Intel Killer Wi-Fi 6 AX1650 and its CPU & Motherboard System Interface Type is Wi-Fi(PCIe), BT(USB). 


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  • coopertwist

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    Posted September 17th, 2022 01:00

    Did you ever get this problem fixed?

  • CaioOliveiraW

    1 Rookie

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    Posted September 19th, 2022 05:00

    Unfortunately not.

  • crimsom

    9 Technologist

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    Posted September 19th, 2022 07:00

    @CaioOliveiraW 

    Alienware m15 R6 CPU & Motherboard is designed to accept wireless card with System Interface Type Wi-Fi(PCIe), BT(USB) but is not designed to accept wireless card with System Interface Type CNVio2. 

    Intel® Killer™ Wi-Fi 6 AX1650 System Interface Type Wi-Fi(PCIe), BT(USB) 

    Intel® Wi-Fi 6E AX211 System Interface Type CNVio2 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]

  • crimsom

    9 Technologist

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    Posted September 19th, 2022 12:00

    Hi @CaioOliveiraW that you for sharing additional information and that Alienware m15 R6 has been sold. Please mark your thread as solved. Thank you. 


    [This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]