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papaj2

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papaj2

9 Posts

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1482

August 7th, 2012 14:00

Linux vmimage backup

I am trying to back up a linux vm through an image backup proxy (proxy type linux) and all I get is "Completed w/Exceptions" and error code 10020.

Since the avamar client isn't installed on the linux server there isn't any logs to examine.

The dataset contains Linux VMware Image plug-in.

Can anyone tell me how to trouble shoot this?

Thanks!!

  • papaj2

    9 Posts

    598

    0

    Posted August 7th, 2012 14:00

    I had tried double-clicking on the line for this activity but it only gave me one line of non-useful information.

    I logged in to the proxy and see in the log that it is unable to register this proxy with MCS.

    I am going to reboot and reconfigure the proxy to see if I missed anything.

    Thanks for your help!

  • ionthegeek

    2 Intern

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    2049 Posts

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    Posted August 7th, 2012 14:00

    If you open up the GUI, you should be able to retrieve the logs from the proxy by double-clicking the Activity Monitor entry for this backup. Failing that, you can log into the proxy that ran the backup (default password: avam@r) and review the logs there.

  • 598

    0

    Posted August 9th, 2012 06:00

    What version of avamar are you running and make sure the firewall ports are open for browsing the avamar proxy TCP 28002

  • ionthegeek

    2 Intern

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    2049 Posts

    598

    0

    Posted August 9th, 2012 06:00

    Happy to help!

    If this is 6.1.0-402, make sure you have DNS configured with A and PTR records for the proxies, otherwise the network settings may not "stick".