Hi Team,

It is almost 4 weeks from the date of my order from Dell and exclusive show room, Singapore and I am totally confused that my order is not progressing after confirmation status.

The weird thing is everybody complaints about the delay in order due to a shortage of one part. How is the one part shortage occurring to everyone. Even In that situation how come Dell haven't foresee this kind of demand.

Facts apart, I was informed during my order that order would take 4 to 6 weeks. Initially I was bit hesitant and later I decided to go for it and placed the order by paying the money. It is a big money and yet I paid just because I believe Dell can fulfil the order as expected.

Now it is almost 4 weeks and the laptop is not yet entered into production. I have mailed customer cate and got an usual mail like many people mentioned in forums - One part is shortage" and they can't mention a time. If any of your supplier says that kind of answer will you deal with them. I doubt it. The same way I request Dell to treat the customers in the same way.

For the same configurations I have ordered in Dell there are a lot more options to buy in ready stock but I believe Dell is a step ahead in quality and support. And now I am clueless of what is happening with my order.

I am not sure if I can share the order number here so I am not sharing it. At least from here somebody can help me out to move my order to production.