UNSOLVED

ROYMNJ

updated

5 years ago

R

ROYMNJ

4 Posts

0

431

September 9th, 2021 05:00

Delay in delivery

My order for a latitude laptop was accepted by Dell Australia with full payment on 18th May and promised delivery in Sept21. Now the order tracking is showing delivery in Jan-22. Is it legal in Australia to take customer's money and not deliver the goods on time as promised. Please advise.

  • ROYMNJ

    4 Posts

    394

    0

    Posted September 9th, 2021 13:00

    Requesting anyone else in this community to reply with similar delivery issues by Dell.

  • ROYMNJ

    4 Posts

    359

    0

    Posted September 15th, 2021 02:00

    Thank you for your understanding. I would rather deal with a single point of contact for a resolution.

    Awating for the final date of delivery. I am getting a bit stressed and feeling cornered. Can't believe this is happening in Australia Really need help. can someone pls help.