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Lisa1002

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Lisa1002

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February 7th, 2024 17:19

How do I get a receipt?

I am trying to get a receipt for a laptop that I purchased in 2023. While it is within the two-year window for the purchase to appear in the order support area of the website, it does not appear there. The chat and phone systems lead me to a never-ending loop of canned choices that lead to the same unhappy results.

Does anybody know how to get a person at Dell? Are there any left?  

  • DC

    DELL-Cares

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    Posted February 7th, 2024 17:29

    Hi,

    Thank you for contacting Dell.

    We apologize for the inconvenience this may have caused to you.

    We'll surely check this for you. We will send you a private message. Kindly, reply to it with the requested information so that we can review and assist you further


    #IWork4Dell
    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • L

    Lisa1002

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    Posted February 7th, 2024 19:11

    I now have a receipt! This is clearly THE place to come to get Dell's attention. I wish it were less clunky, but at least it worked. 

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