Hello, I purchased a new computer in August. I've only use a few times but then it wouldn't charge. Didn't think much of it thought maybe the outlet wasn't working. Tried different out still not working. Called customer service explained situation after some troubleshooting figured out I received a replacement adapter with my new computer. Dell advised me to send computer so that could do more troubleshooting. Turns out that the replacement adapter I received with my new laptop was the problem . Unfortunately the repairs/ problem is not covered under the warranty. So now dell wants to charge me to repair my computer when they caused the problem with the wrong equipment!! Has anyone else had this problem and how was it resolved?