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lbcox

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lbcox

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April 10th, 2012 14:00

Creating Reports

In ITA, we were able to create our own reports. This feature doesn't appear to exist in OME. Am I missing something?

Oh BTW, when will we be able to schedule/email these on a periodic basis?

  • lbcox

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    Posted April 10th, 2012 14:00

    Probably not, but thanks for the invite...here goes....we found some of our servers that did not have any mirroring/RAID configuration...unfortunately the hard way! We would like to have a report that shows the RAID level of each of our servers. This is not one to be ran/emailed, just run ad hoc.

    The report that we are especially interested in being performed periodically and being emailed is the Warranty Report. We have an aggressive refurbishment schedule that is closely watched.

  • DELL-Rob C

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    Posted April 10th, 2012 14:00

    Thanks.

    Good points both.  RAID one is a good idea.  Warranty report sched/email is one I get a lot and I will send over to the marketing guys as well.

    Cheers,

    Rob

  • DELL-Rob C

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    Posted April 10th, 2012 14:00

    Hi and thanks for the post.

    We currently only have the pre-defined reports in OME.  I will pass on your request to our marketing team for:

    1. custom reports

    2. scheduled/email reports

    BTW, what kind of report are you looking to create?  I can pass that along too in the event that it makes sense for a pre-canned report in the future.

    Thanks,

    Rob

  • DELL-Rob C

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    Posted April 10th, 2012 15:00

    Forgot to mention, though it is not a 1-to-many report, we do have some RAID info on the server inventory page.  Be sure you have OMSA and OMSS installed (discovered via SNMP).

    screen shot:

  • afoshee

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    Posted April 17th, 2012 15:00

    I would also like to request the scheduled/email reports functionality for Warranty as well as being able to customize reports. The OME tool is not very useful without that capability. We are currently using DMC, which is very customizable and extremely useful. From what I have seen thus far with OME, I am very disappointed in the limited capabilities and may not migrate from DMC, but look for another product since DMC will be going away unless these functions are added.

  • DELL-Abhijit P

    Community Manager

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    Posted April 18th, 2012 08:00

    Thanks for your feedback. We will surely get the request for scheduled reports functionality to marketing.

    Regards

    Abhijit

  • DELL-Rob C

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    Posted April 18th, 2012 10:00

    Yep....also, there is a small feature in reports today that some folks do not know about.  If you drag a column to the 'drop space' at the top of the report header, it will allow you to parse out your report in a useful way.

    Of course column headers can be sorted by clicking and filters can be created on the columns.  Certainly not a report builder, but I'm just pointing out to folks who may not be aware.

    Thanks,

    Rob

  • lbcox

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    Posted April 18th, 2012 11:00

    If you need a business justification, tell the Marketing/Sales boys & girls that from the information provided in that report, it gives management an idea of how old systems are and whether they should be buying new equipment or extending the warranty.  Being able to provide timely, accurate, relevant (i.e. customizable) data/reports allows for good business decisions to be made. I'll either buy a new system or extend the warranty...that might help make a car or house payment! Either way, it keeps Dell in the forefront of their minds. From a technical support perspective, it ensures I have the proper H/W response times in case something goes south.

  • DELL-Rob C

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    Posted April 18th, 2012 11:00

    Heh heh...yeah, They are actually keen to do this feature, especially around warranty.  It's likely just a matter of getting it on the roadmap and figure out which release it can fit into.

    Thanks for the feedback and I will forward your comments along.

    Cheers,

    Rob

  • LostAdmin

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    Posted June 26th, 2013 14:00

    Has there been any progress on being able to do more reporting? I'm looking through the help section and don't see what I need. Is there a way to have a report list out all of the systems that are in the critical and/or warning state and list out the hardware components that are causing the alerts?