UNSOLVED
Boot sequence
On most startups the DELL logo fails to display and I am unable to use the F2 or F12 function keys to get to the BIOS sector or the diagnostics screen. If I press any function key anyway, the boot sequence freezes and remains in stasis until the esc key is pressed. Then the system proceeds to a normal startup...
Anybody else having this problem? ( DELL Inspiron 3471 )
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Posted October 18th, 2020 21:00
Hi There,
We are following up to check If suggested steps has resolved the Issue or not.
Please keep us posted at your Convenience.
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Posted October 20th, 2020 23:00
Hi,
Please check if your BIOS is up to date. The latest can be downloaded here.
You mentioned most startups, so I will assume there are times when you are able to go into BIOS. Please use Restore settings/Load defaults to restore the BIOS settings to Factory defaults.
Let us know if that helps.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
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Posted October 21st, 2020 21:00
Hi There,
We are following up to check If suggested steps has resolved the Issue or not.
Please keep us posted at your Convenience.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
DELL-Cares
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27815 Posts
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652 Points
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Posted October 17th, 2020 00:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice