Solved!
Go to SolutionS
Sauravhero
1 Rookie
•
6 Posts
•
2 Points
0
380
June 16th, 2025 06:31
Black screen
My dell latitude e 7470 laptop screen went black after I reset my ram when I press f12 button it's screen change from black with backlight on to black lines and grey or white screen what is reason please help
Previously it had 2 amber and 4 white light blink but now this issue gone it also use to freeze when I tilt or lift it
(edited)
0
0
Posted June 16th, 2025 08:33
Hi
Refer to my earlier post...
Kind Regards
anne_droid
0
0
Posted June 16th, 2025 11:03
Well Most likely, your issue is:
RAM-related, or
Display cable becoming loose, especially since lifting/tilting causes freeze.
Try RAM reseating, external monitor test, and inspect display cable first. Let me know what you see,
0
0
Posted June 16th, 2025 11:50
@GauravSyst i reset ram that blinking stop but black screen remain display cable is not loose
0
0
Posted June 16th, 2025 16:06
Hope this helps...
Kind Regards
anne_droid
0
0
Posted June 16th, 2025 16:18
@anne_droid On display screen there is black line
0
0
Posted June 16th, 2025 16:23
""but black screen remain""
""On display screen there is black line""
AND where is the photograph of the black screen with a black line, so someone can make an assessment?
Kind Regards
anne_droid
0
0
Posted June 16th, 2025 16:27
@anne_droidThisistheissueIamfacing.Blackscreenandlinesalso
ejn63
12 Elder
•
31622 Posts
•
155605 Points
0
1
Posted June 16th, 2025 18:03
Run a screen diagnostic - hold D through powerup. Do the test screens show correctly, or with the same fault?