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wilz80

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4 years ago

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wilz80

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2 Posts

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1577

April 6th, 2022 07:00

Dell G3 15 3500 wireless connectivity issue

I was in a zoom meeting and half way got disconnected, only to find out i've lost my internet connection. When i further troubleshoot, i notice my wireless adapter card somehow is not functioning anymore. Under device manager, it shows the adapter Intel Wireless Ac 9462 adapter is being disabled for not functioning properly.

I manage to solve this problem by restarting the PC, boot pc in bios mode and restore all default settings. But the problem comes back again and again.. even once when i was in the middle of streaming an online class session.

I've updated the wireless driver from dell.com. But problem still persist.

Anyone can help?