UNSOLVED
Dell Precision 3530, WiFi and TB16 not working correctly
I just bought a 3530 with the higher specs as I wanted to buy a Linux laptop that was tested and that wouldn't give me the issues that I am now experiencing.
Plugging in the TB16 makes the fan spin up to max and I have not yet made it work. It doesn't matter if I plug in two monitors or not, just the TB16, and the fans will spin at max. I tried to update the grub file like suggested here: https://askubuntu.com/questions/428551/laptop-fan-constantly-running-at-a-high-speed, I tried installing ik8utils like suggested here https://askubuntu.com/questions/419199/which-software-controls-the-fan-on-dell-sputnik.
I have also updated the bios settings and changed the security settings like suggested here: https://www.dell.com/community/Linux-Developer-Systems/TB16-Dock-Linux-Support/td-p/5109123/page/5
I update the bios to 1.2.5 without any change.
I cannot have the fan running on constant maximum while trying to work. I need two monitors and the 3530 only has one hdmi port.
Does any one have any suggestions?
Specs:
210-AOQD : Mobile Precision 3530 CTO BASE
490-BEMW : Nvidia Quadro P600 w/ 4GB GDDR5
799-AANV : Dell Order
370-AEDT : 16GB, 1x16GB, 2666MHz DDR4 Non-ECC
817-BBCE : Custom BTO Configuration
800-BBGF : Standard Shipment (L)
650-AAAM : AntiVirus : Windows Defender
340-ACCK : Shipping Docs - English, Danish, Swedish, Finnish, Norwegian, Spanish
620-AACG : OS Recovery DVD not Included
389-CGBC : 8th Gen Intel Core i7 processor label
555-BEFI : Intel® Dual Band Wireless AC 9560 (802.11ac) MU-MIMO Dual Band 2x2 + Bluetooth 5.0
328-BCMF : System Shipment Material, 3520
631-ABSL : Intel ME Disabled
400-AWZN : M.2 512GB SATA Class 20 Solid State Drive
430-XYGV : Resource DVD not Included
555-BEHE : Wireless Driver, 9560AC WLAN card
401-AAGM : No Additional Hard Drive
450-AHDT : 130 Watt AC Adapter
658-BDWH : Additional software for N-Series
450-AAOR : European Power Cord
637-AAAM : No Dell Backup and Recovery software
293-10028 : Channel Shipbox Label (PO Number, Ship Date, Model, Processor Speed, HDD Size, RAM)
320-BCOJ : Non-touch display, No WWAN support
605-BBNH : Ubuntu Linux 16.04
325-BCYS : Non-Touch Bezel, Camera & Mic
389-BEYY : No RFID Label for Palmrest
640-BBES : Dell Precision Performance Optimizer
389-BDCE : No UPC Label
340-CDXJ : Placemats (English, Danish, Swedish, Finnish, Norwegian)
630-AARX : No Productivity Software
293-10023 : Asset Tag - Onboard NIC MacAddress (service tag, model, MAC address, customer PO, order no)
391-BDSJ : 15.6" FHD WVA, 1920x1080, Anti-Glare Non-Touch, 72% Color Gamut
583-BEJG : Internal Nordic Qwerty Backlit Keyboard
346-BCUL : Dual Point Palmrest with No Security + Thunderbolt
329-BDTK : Intel® Core™ Processor i7-8850H, 6 Core, 9M Cache, 2.60GHz, 4.3GHz Turbo, 35W
556-BBCD : No Wireless WAN Card selected
451-BBXY : 92 Whr ExpressCharge Capable (6-cell) (polymer)
575-BBTE : SSD Bracket for M.2 SATA
328-BCTQ : Dell Precision Ship Material for WW, 3530
387-BBLZ : Energy Star 6.1
379-BDCQ : Intel Core Processor i7-8850H (6 Core, 9M Cache, 2.60GHz, 4.3GHz Turbo, 35W), vPro
So I installed Windows 10 for Workstation and get the same results after I have installed all the drivers from the Dell Precision 3530 website.
It makes me both happy and sad. Happy that it might not be a linux issue, sad that it also is present in Windows.
Hey,
I Just got this same fresh new laptop, Dell precision 3530 and its annoying noisy when you connect it to dock using thunderbolt cable. When you disconnect the cable everything works fine. I have not tried updating bios. I'm currently using version 1.1.6, I have tried updating all drivers. The thing is when you rull diagnostics mode by pressing F12 in boot process. Fans go silent and then they start high speed again. I also installed HWMonitor and measured the temperatures and they are 55c ( I'm installing software ) and fans run full speed. But the thing is fans run full speed even on 40c ...
hugolm84
3 Posts
3445
0
Posted July 3rd, 2018 09:00
A colleague mentioned that the TB16 / Thunderbolt never really worked that great on Ubuntu 16.04 and that an update to 18.04 would make the thunderbolt connection behave much better.
So I updated to 18.04, the Laptop is running good with all default settings when not plugged in to the docking station. When I plugg it in, I get the same issues as before.
Ik8utils does not work as it seems to pulsate the fan instead of rev it down.
This is such a disappointment. Will probably return this.