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jjackowski

updated

11 years ago

0

69330

March 2nd, 2016 12:00

Ethernet device lost after suspend

After I updated my XPS 13 9343 to run kernel 3.19.0-51 #57, still running Ubuntu 14.04 LTS, the computer no longer recognizes the USB Ethernet device after resuming from suspend. I got the ethernet device with the computer from Dell; its uses a Realtek chip. After resuming with the device still plugged in, it isn't listed by lsusb. The device was found after a resume and worked fine prior to the kernel update, and the problem persists with kernel 3.19.0-51 #58. If I remove the device and plug it back in, it does work. Seems a little odd. Other USB devices, both internal and plugged into the other port are found after resuming. I suppose this might be an Ubuntu issue, but I can't tell.


Anyone else seen new USB issues recently?

  • mitsos1os

    22 Posts

    565

    0

    Posted January 23rd, 2017 05:00

    The exact same thing is hapenning to me With Linux Mint 18.1 (Ubuntu 16.04 Based) with kernel 4.8.0-34

    Note that I am using the officlal Dell USB type C adapter and referring to the Dell XPS 13 9360 newer model.

  • gregbunk

    36 Posts

    565

    0

    Posted January 24th, 2017 04:00

    Trying running a dmidecode before and after suspend.  On my 5510, dmidecode shows a corrupted DMI table after resume, meaning the BIOS is corrupting itself during a suspend/resume cycle.

    This maps very well to the intermittent suspend resume problems I see, including exactly what you describe, as well as intermittent reboots on resume.

    The only solution I've found is to avoid suspend.