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Veeshun

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Veeshun

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July 14th, 2013 01:00

Alienware M17x R3 nvkflt.sys 116 BSOD'ing

Operating System: Windows 7 Professional 64-bit SP1
CPU:Intel Core i7 2760QM @ 2.40GHz
RAM:8.00GB Dual-Channel DDR3
Graphics: Intel HD Graphics 3000 & 2048MB NVIDIA GeForce GTX 580M

I've had my Alienware M17x R3 since December 2011 and I have had no issues until this summer. It all started in June when I was playing Marvel Heroes, I was a few hours into playing when I suddenly got a BSOD out of nowhere. I didn't think much of it so I let my laptop reboot and thought nothing of it. Then on the 2nd of this month it locked up in the nvidia panel. I had to go on vacation so I had to wait to look at it. I came back this past week, started Marvel Heroes and it BSOD'd as soon as the game loaded for me. I let the computer reboot again, then started checking everything. I booted up Marvel Heroes once again and this time it waited 10 minutes before doing it once again. So I updated my drivers hoping that it would solve this issue. All was fine until last night when the system just randomly locked up on the desktop (I've never had this happen.). Then tonight I was watching a live stream on twitch fullscreen, all was fine until I went to minimize and it BSOD'd again with the same error message. 

What would cause something like this? My laptop is in excellent condition (looks brand new) and has never had any problems. Here are the logs from the errors:

This is the first one in June:

On Thu 6/13/2013 2:49:36 AM MST your computer crashed
crash dump file: C:\Windows\Minidump\061313-32245-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800DC22010, 0xFFFFF880045CC704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

The two from when I got back from vacation:

On Thu 7/11/2013 9:15:55 PM MSN your computer crashed
crash dump file: C:\Windows\Minidump\071113-18720-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800E8C24E0, 0xFFFFF88004A31704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

On Thu 7/11/2013 9:31:27 PM MST your computer crashed
crash dump file: C:\Windows\Minidump\071113-87688-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA8009B9B4E0, 0xFFFFF88003FD5704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

This is the one from tonight:

On Sun 7/14/2013 1:01:08 AM MST your computer crashed
crash dump file: C:\Windows\Minidump\071413-19141-01.dmp
This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
Bugcheck code: 0x116 (0xFFFFFA800D5884E0, 0xFFFFF88003E31704, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvkflt.sys
product: NVIDIA Windows Kernel Mode Driver, Version 314.22
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 314.22
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 314.22 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

  • Milena M458

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    Posted July 15th, 2013 11:00

    Hello Veeshun!

    For that Blue screen issue you can try the steps listed on this article
  • Veeshun

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    Posted July 15th, 2013 16:00

    What article? That link just goes to a list.

    Edit: Sorry the dell tech site was down. I've done most of those, going to try the ones I haven't. I will report back with my results.

  • Veeshun

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    Posted July 24th, 2013 23:00

    Did everything on the list, my laptop passed all the tests. About 5 minutes ago I got a different BSOD while just browsing the internet. It did not leave any dump or log files though. All I caught was it was something to do with the Kernel.

    What should I do now?

    *Edit* I also unchecked the restart on error so I can note the BSOD if it happens again.

  • Milena M458

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    Posted July 25th, 2013 09:00

    It will be great if you could get the blue screen code, just to make sure that is not the same one, yet you could flash the video BIOS following the instruction on this article witch might help you as well.

  • Veeshun

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    Posted July 25th, 2013 17:00

    I know for sure that it's a different one, I'll try to write it down next time.

    I already have the latest video BIOS for my gpu.

  • Veeshun

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    Posted July 28th, 2013 01:00

    Ok after trying drivers 310.90 and 314.22, I cleaned out all the drivers. I installed dell's 306.97. I was able to play Sleeping Dogs last night for awhile but today as soon as I went to test again, I got another BSOD before the game even got into the title screen! It crashed right as the game got to the first screen before the title. What should I do now? Log below:

    On Sun 7/28/2013 7:32:34 AM GMT your computer crashed
    crash dump file: C:\Windows\Minidump\072813-29390-01.dmp
    This was probably caused by the following module: nvkflt.sys (nvkflt+0x31704)
    Bugcheck code: 0x116 (0xFFFFFA800D4BE4E0, 0xFFFFF88004447704, 0xFFFFFFFFC000009A, 0x4)
    Error: VIDEO_TDR_ERROR
    file path: C:\Windows\system32\drivers\nvkflt.sys
    product: NVIDIA Windows Kernel Mode Driver, Version 306.97
    company: NVIDIA Corporation
    description: NVIDIA Windows Kernel Mode Driver, Version 306.97
    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvkflt.sys (NVIDIA Windows Kernel Mode Driver, Version 306.97 , NVIDIA Corporation).
    Google query: NVIDIA Corporation VIDEO_TDR_ERROR

  • Milena M458

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    Posted July 29th, 2013 10:00

    So the next step will be performing an Alienrespawn<ADMIN NOTE: Broken link has been removed from this post by Dell>or a clean installation of windows only if you don't have the option to do the Alienrespawn.

  • Veeshun

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    Posted July 29th, 2013 16:00

    I just did that not too long ago.

    I called support, they dialed into my laptop and it blue screed the moment he hit start on the gpu stress test.

    So they are sending a tech to me with a new 580m.

  • WestLil0

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    Posted September 19th, 2013 13:00

    I've been following this thread because I have a very very similar (if not the same) problem. Mine is a gaming laptop, and I have particular difficulty now playing Skyrim.  Game freezes and goes to blue screen, as do several others.  I am unable to download updated drivers for Intel 3000,  they continually fail to install. I sent my Alienware laptop (2 years old) to Techzilla,the "official" technical / repair folks for Dell, and after spending $400 for upgraded memory, which is what they said I needed, the same thing continues to happen.  Following are the "problem signatures" just since yesterday

    I have an Alienware M17x R3, windows 7, Intel Core i7 2630QM 2.0GHz, 16GB (or perhaps 32GB) DDR3 with a 2GB GDDR5 NVidia GeForce GTX580M and a 320GB 7.200RPM hard drive (HDD)  I'm not a techy person but I really would like to resolve this problem.

    As it seems this is the same problem being discussed here, I hope there is a resolution soon. I've been going through this for at least 3 months.

    Problem signature:

    Problem Event Name:        BlueScreen

    OS Version:                6.1.7601.2.1.0.256.48

    Locale ID:                    1033

     

    Additional information about the problem:

    BCCode:                      116

    BCP1:                          FFFFFA801F82B4E0

    BCP2:                          FFFFF8800F11695C

    BCP3:                          FFFFFFFFC000009A

    BCP4:                          0000000000000004

    OS Version:                6_1_7601

    Service Pack:              1_0

    Product:                      256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\091813-36644-01.dmp

    C:\Users\Lilliam\AppData\Local\Temp\WER-132507-0.sysdata.xml

     

    Problem signature:

    Problem Event Name:                              APPCRASH

    Application Name:                                     assert.exe

    Application Version:                                   1.0.196.0

    Application Timestamp:                           410acf4b

    Fault Module Name:                                 nvd3d9wrap.dll_unloaded

    Fault Module Version:                               0.0.0.0

    Fault Module Timestamp:                       51c40f61

    Exception Code:                                          c0000005

    Exception Offset:                                        55faef34

    OS Version:                                                   6.1.7601.2.1.0.256.48

    Locale ID:                                                       1033

    Additional Information 1:                         89a9

    Additional Information 2:                         89a9395ea2a78056c0de1a1bf1d4b5ea

    Additional Information 3:                         5f10

    Additional Information 4:                         5f108a4dc8751ad5ac49f763816ce003

     

    Problem signature:

    Problem Event Name:        BlueScreen

    OS Version:                6.1.7601.2.1.0.256.48

    Locale ID:                    1033

     

    Additional information about the problem:

    BCCode:                      9f

    BCP1:                          0000000000000003

    BCP2:                          FFFFFA801A097A10

    BCP3:                          FFFFF8000415A3D8

    BCP4:                          FFFFFA8019BC0E10

    OS Version:                6_1_7601

    Service Pack:              1_0

    Product:                      256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\091813-33930-01.dmp

    C:\Users\Lilliam\AppData\Local\Temp\WER-163005-0.sysdata.xml

     

    Problem signature:

    Problem Event Name:          BlueScreen

    OS Version:                 6.1.7601.2.1.0.256.48

    Locale ID:                    1033

     

    Additional information about the problem:

    BCCode:                      116

    BCP1:                          FFFFFA801B1D6130

    BCP2:                          FFFFF880045E6714

    BCP3:                          FFFFFFFFC000009A

    BCP4:                          0000000000000004

    OS Version:                 6_1_7601

    Service Pack:              1_0

    Product:                       256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\091913-39998-01.dmp

    C:\Users\Lilliam\AppData\Local\Temp\WER-107437-0.sysdata.xml

     

    Problem signature:

    Problem Event Name:          BlueScreen

    OS Version:                 6.1.7601.2.1.0.256.48

    Locale ID:                    1033

     

    Additional information about the problem:

    BCCode:                      116

    BCP1:                          FFFFFA801B67C4E0

    BCP2:                          FFFFF880043A9714

    BCP3:                          FFFFFFFFC000009A

    BCP4:                          0000000000000004

    OS Version:                 6_1_7601

    Service Pack:              1_0

    Product:                       256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\091913-28407-01.dmp

    C:\Windows\Temp\WER-74428-0.sysdata.xml

     

     

    Problem signature:

    Problem Event Name:          BlueScreen

    OS Version:                 6.1.7601.2.1.0.256.48

    Locale ID:                    1033

     

    Additional information about the problem:

    BCCode:                      116

    BCP1:                          FFFFFA801FC554E0

    BCP2:                          FFFFF88003CC0714

    BCP3:                          FFFFFFFFC000009A

    BCP4:                          0000000000000004

    OS Version:                 6_1_7601

    Service Pack:              1_0

    Product:                       256_1

     

    Files that help describe the problem:

    C:\Windows\Minidump\091913-19640-01.dmp

    C:\Users\Lilliam\AppData\Local\Temp\WER-72618-0.sysdata.xml

     

     

     

     

     

     

  • Milena M458

    6 Operator

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    Posted September 19th, 2013 15:00

    Hello WESTLIL0!

    have you tried to uninstall the video card driver and re installed again?