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Help!
Im trying to get the dell website to check my configuration but the System Profiler will not run. I click on it and a few seconds later it says 'The Dell System Profiler has been cancelled and will not examine your computer'. But i didn't cancel it!! I have recently reinstalled windows xp pro if thats any help. Thanks.
Responses (10)
Solutions (0)
JessieLeeHarris
260 Posts
338
0
Posted June 15th, 2004 18:00
Recommend that you send an email to the webmaster about this.techiebyheart
62 Posts
338
0
Posted June 16th, 2004 02:00
Try this. We are re-registering the ie dll files that let you access secure websites. also restore IE defaults from the tools tab before proceeding with this
Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following lines and press ENTER after each line:
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
Click OK when you receive the message that DllRegisterServer in FileName succeeded.
Type exit to quit Command Prompt.Keep us posted
Message Edited by techiebyheart on 06-15-2004 10:55 PM

NVRambo
1864 Posts
338
0
Posted June 15th, 2004 18:00
Sounds like the security settings on your new browser perhaps, or on some security software that won't allow what is probably ActiveX scripts to run.
Just a guess. I suspect that what you're seeing is something small.
Go here and see if you can run an online scan:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://housecall.trendmicro.com/
If you can't run a scan from either site, then it's most definitely an ActiveX settings/security issue, perhaps even a software firewall if you have one.
Good luck.