Hi, this problem seems to be very fairly common, yet very difficult to solve. I am trying to do a restore to factory settings on my Dell Inspiron 1420 using Vista. Unfortunately the F8, F11, F12, and all other F options do not help me (something about a deleted partition??). Soooo, I am trying to locate the discs to use to do this action. I have heard that those are free under warranty, but my computer is from 2007 so is obviously not under warranty. I have done some digging around on the Dell website and have had a difficult time locating any such discs. Does anyone think these discs exist? And if so how do I get one? I am willing to buy them from Dell if only i can find a way to do so. If anyone has a link that could send me these discs I would be thrilled!!!! Thanks, i  advance!