stephenopp91

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13 years ago

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stephenopp91

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January 4th, 2014 18:00

Help!!! Technical issue

After inserting my password, my laptop will freeze up

Im currently on my phone to make this message.

I ran a diagnosis and its says my hard drive isn't working properly. 

Here is the code:2000-0142

Validation:115675

EDIT:I'm using a dell inspiron 15 on windows 8.

Any help would be appreciated. Thank you.

  • ejn63

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    Posted January 4th, 2014 18:00

    If your system is in warranty, call Dell with the error and they'll replace the hard drive.

    If it's out of warranty, you will need a new 2.5" 7- or 9.5 mm SATA notebook drive - your hard drive has failed.