
Solved!
Go to SolutionS
stephenopp91
1 Message
0
2277
January 4th, 2014 18:00
Help!!! Technical issue
After inserting my password, my laptop will freeze up
Im currently on my phone to make this message.
I ran a diagnosis and its says my hard drive isn't working properly.
Here is the code:2000-0142
Validation:115675
EDIT:I'm using a dell inspiron 15 on windows 8.
Any help would be appreciated. Thank you.
Responses (1)
Solutions (0)

ejn63
11 Legend
•
87469 Posts
•
321256 Points
90
0
Posted January 4th, 2014 18:00
If your system is in warranty, call Dell with the error and they'll replace the hard drive.
If it's out of warranty, you will need a new 2.5" 7- or 9.5 mm SATA notebook drive - your hard drive has failed.