I'm having the same problem - would appreciate some help.  Thanks.

Same problem here as well - help needed, Ta,

Same problem here.  Inspiron 1501 XP Home edition SP3.

 Ditto, same here.

I am also having the same problem, within Windows XP

I recently tried installing the new application too and I'm having the same problem. Is anyone at Dell looking into the problem or do I need to live with the problem forever? I've tried to upload the screenshot to this forum, but I was unsuccessful.

Same problem here.  Dell Inspiron 1520 laptop purchased 2008 running Win XP.

Dell needs to step up to the plate ASAP on this.

All depends on how Dell Support notices/responds to this thread, I would say.

I am having the same problem.  I am getting the same error message on my PC Dell Dual Core when I try to install the new update for the Dell Support Center.  

I had the same 1306 error with my Dell XP desktop after trying to update DELL SUPPORT CENTER.  

The fix that worked for me: 

At startup (desktop), do not run the AULAUNCHER program that pops up.  Select "cancel"

Hit  the Windows Start button (on bottom task bar)

Select Run

enter msconfig

go to Services tab, deselect the Supportsoft line

go to Startup tab, deselect all lines that reference Dell Support Center (I believe I had 3 lines)

Click "apply" at bottom of window.  System will reboot and Support Center should not load at Startup.

After the system boots, verify that sprtemd.exe is not running (using Task Manager-processes tab; this file should not be listed).  

Now run the AULAUNCHER.EXE program that had been previously downloaded from Dell.  The new version of Support Center should  install normally.   

After the new version was installed, I then went back to msconfig, and re-selected the items that I had turned off on the Services and Startup tabs.