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arceoh

updated

14 years ago

A

arceoh

2 Posts

0

6447

March 7th, 2013 23:00

Same situation

When I shut down or hibernate the power light stays on as well as what sounds like the fan keeps spinning. To completely shut down I always have to hold down the power button. It does successfully return from hibernation upon restart.

I updated my bios to A11 and still wouldn't shut down. Tried to re-flash it but wouldn't let me. Laptop won't shut down at all from safe mode.

Did anyone find a solution to this problem yet?

  • S

    sandeep_par

    4 Apprentice

    •

    1472 Posts

    142

    0

    Posted March 8th, 2013 04:00

    Hi arceoh,

    Welcome to the community.

    Please let us know the model number of the system you have and the version of Windows installed on the same.

    Thanks and Regards
    Sandeep P
    #iworkfordell

  • A

    arceoh

    2 Posts

    142

    0

    Posted March 10th, 2013 13:00

    Hello Sandeep,

    My model number is N5110 and am running Windows 7 Home Premium.

    Thanks for responding.

  • S

    sandeep_par

    4 Apprentice

    •

    1472 Posts

    142

    0

    Posted March 12th, 2013 08:00

    Hi arceoh,

    Thanks for providing us this information.  Please check the link below where a similar issue has been discussed and resolved:

    http://dell.to/Y7e6PE

    If you have any further queries please feel free to contact us.

    Thanks and Regards
    Sandeep P
    #iworkfordell

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