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Titania

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Titania

23 Posts

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74073

May 30th, 2006 22:00

Solid orange light?

There is an orange light on my Inspiron 5160. It isn't blinking or anything. It just appears when I plug in the AC adapter (which only seems to work SOMETIMES when I plug it in).

So is it that I need a new battery? Or a new AC adaptar?

If I need a new one, can I just call Dell? I still have my warranty, I am sure. Thing is, do I need the reciept from the place I bought the laptop from?
  • Titania

    23 Posts

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    Posted May 30th, 2006 22:00

    Um there are a lot numbers on that little label in the back. Which is it?
  • Mary G

    6 Operator

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    Posted May 30th, 2006 22:00

    What do you mean "need the receipt from the place you bought it"? If you purchased it from somewhere other than Dell, you should know if the warranty was tranferred to you, as required. If the service contract wasn't legally transferred, you're out of luck. Go to Dell Support and put in the Service tag and find out if you're covered. http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?c=us&cs=19&l=en&s=dhs
  • Robot Randy

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    Posted May 30th, 2006 23:00

    It's the 7 character AlphaNumeric that is labeled Service Tag...
     
    Randy

    Message Edited by Robot Randy on 05-30-200608:44 PM

  • BethieAUS

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    Posted May 31st, 2006 00:00

    My service tag is on the bottom of my 2500; try looking there. This thread might help you with your adapter issues.

    Message Edited by BethieAUS on 05-30-200608:28 PM

    Message Edited by BethieAUS on 05-30-200608:28 PM

  • 4749

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    Posted May 31st, 2006 01:00

    I would say yes. This is pretty much the case on most systems... Usually Blinking Amber means powersupply
  • 4749

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    Posted May 31st, 2006 01:00

    Lol. Not at all, as long as you don't replace a hard drive you have nothing to worry about loosing information. Just contact dell let them know what the issue is and what you have done and that you researched the problem and this is what you believe it to be so you can avoid the troubleshooting steps all over again!
  • Titania

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    Posted May 31st, 2006 01:00

    So I need a new one? If I replace it, all my saved info won't be gone will it? :smileysad:
  • Titania

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    Posted May 31st, 2006 01:00

    Oh thank Jove! I have too many things to lose in that laptop.

    Will they give me a new motherboard? Or must I purchase my own? If so, how much do they cost?

     

    And thank you for your assistance ^_^

  • Titania

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    Posted May 31st, 2006 01:00

    Well, now the adaptar seems to be okay. The little light is now green. However, the laptop won't evn turn on!
     
    So, I suppose this is now a motherboard problem?
  • 1172

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    Posted May 31st, 2006 02:00

    If you are under warranty call Dell support and they will replace free of charge. If not under warranty I can not give you a set amount due to I am not a Dell Sales Rep and I do not have the exact update amount but if you can deal with the wait time of some support you shouldn't have any problems... Glad to help