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GrumpyChick
108 Posts
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54682
February 28th, 2004 17:00
System standby failed HELP
Whenever I hit the "Fn Suspend" keys to suspend my system I get this message:
The device driver for the 'Standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver.
I have closed all apps and tried again... still get the message. I then set it to go into standby when I closed the lid, I then closed the lid and when I opened it again the video was COMPLETELY messed up and warped and flashing on and off and I couldnt do anything. I restarted the system and everything was fine but I then downloaded the latest video driver just to be sure.
Anyway I'm still getting that error message at the beginning of my post when I want to standby so my question is, if I need a driver why did this just start happening? Also, i do not see this driver listed in the download section of the dell site so where would I get it from? And If I'm really missunderstanding something feel free to chime in as well
Need some help, Im really ignorant here
Grump
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Posted February 28th, 2004 21:00
Have you tried ?865
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Posted February 28th, 2004 22:00
I had the same problem and neither of those suggestions would have helped (hate to be the pessimist), hopefully I was the peculiar case and all you have to do is unplug your keyboard. Whatever the problem was I never found out. I recently had to have my motherboard replaced (twice) processor replaced (once) and RAM replaced (twice). None of those problems (actually it was all one problem) were related to my inability to go into Stand-By, but after they were fixed, I was able to go into Stand-By. Because my motherboard was replaced, my BIOS also had to be flashed so my service tag # could be placed on it. I suggest that you try to flash to the newest BIOS (even if it doesn't say it will fix your problem) and see if that works.
Good luck.865
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Posted February 29th, 2004 11:00
csmith06 yah your rite unplug the external keyboard i didnt think about just unplugging it865
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Posted February 29th, 2004 13:00
well did you update your driver if not try that865
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Posted February 29th, 2004 13:00
as I said before I cant fine that driver... at least not on the dell website. I just dont understand why I would even need it especially since Ive never used an ext keyboard with it.
If you could tell me where I could find it I'd appreciate it though
865
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Posted February 29th, 2004 13:00
the microsoft web sight should have the driver your looking for i get driver,s for my gateway pc,s on the microsoft web sight give it a try865
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Posted February 29th, 2004 13:00
Guess what... I NEVER HAD AN EXTERNAL KEYBOARD plugged in
so if ya got any other suggestions, shoot.
865
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Posted February 29th, 2004 13:00
Thanks. I'll try to find it there I s'pose.
Still dont quite understand the need for it though
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Posted February 29th, 2004 23:00
Try flashing to the newest BIOS even if it doesn't say it will fix the problem. Read my above post to see my reasoning.
jrasis
80 Posts
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Posted February 28th, 2004 20:00