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ecsaldana

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14 years ago

E

ecsaldana

21 Posts

0

3336

June 17th, 2012 11:00

Touchpad not working

I had to replace my hard drive in my N5010, I got Windows 7 reloaded and working but I cannot get my touchpad to work, I reloaded the driver from driver download suppport. I always had a problem with 'run away scroll'.

-Elin

  • MicroTest

    4 Apprentice

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    934 Posts

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    Posted June 17th, 2012 14:00

    The touchpad should work fine without Dell driver - they give you "only" additional functionality like turning touchpad on/off,sensitivity etc....
    Press function key "F2"  at powerup.this will take you to the BIOS screen.Try moving the cursor .If it doesn't work you might have a problem with the mainboard,touchpad or the cable that connects it to the mainboard.
    For a more intensive test you can run Dell Diagnostics -press "F12" at powerup.If this option is not available you can also use Dell Driver and Utility disc:Insert the disc,reboot,press F12,boot from CDrom....
    ====================================================
    to confuse you a little more download Dell "DSC"
    It's a nice and handy Diagnostic Tool running under Windows
    http://support.dell.com/support/topics/global.aspx/support/dsc/country_selector?c=us&l=en&s=gen





    Note: DSC only supports the following models:

    • Dimension
    • Inspiron
    • XPS
    • Studio
    • Vostro
    • Alienware Desktop purchased after September 2009
    • Alienware Laptop purchased after September 2009



    http://www.youtube.com/watch?v=3hafhWIMMYs&list=UUFZTIlnBgJMDvdn8LHdI04g&index=9&feature=plcp

  • ecsaldana

    21 Posts

    175

    0

    Posted June 17th, 2012 20:00

    wow- thanks... got somewhere to start!