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OlyRIO

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12 years ago

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OlyRIO

10 Posts

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April 24th, 2014 03:00

Wi-fi driver problem

I recently installed a new windows 7 64-bit on my dell 15 inspiron 3537.
I installed all the drivers,and everything is working perfectly fine except for the wi-fi driver.
I have installed all the official wifi drivers from dell,but my laptop just won't connect to wi-fi.
What's wrong?

  • PudgyOne

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    Posted May 4th, 2014 15:00

    OlyRIO,

    Sorry for the delay, work.

    Let's see if your wireless adapter is recognized. Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.


    What virus program and firewall are you using?

    What do you see when you to...

    Start, control panel, network and sharing center. Is there any connections listed there? Can you provide a screenshot of this area?

    Manage wireless networks, remove all the wireless networks listed there.

    Rick

  • OlyRIO

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    Posted May 7th, 2014 09:00

    Rick,

    Sorry for not replying for a long time,I've been sick.

    I did everything you told me to,here is the information :D

    This is the system info result:


    Host Name:
    OS Name: Microsoft Windows 7 Ultimate
    OS Version: 6.1.7600 N/A Build 7600
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Owner: OlyRIO
    Registered Organization:
    Product ID:
    Original Install Date: 29.4.2014., 19:01:59
    System Boot Time: 7.5.2014., 16:41:04
    System Manufacturer: Dell Inc.
    System Model: Inspiron 3537
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 69 Stepping 1 GenuineIntel ~1776 Mhz
    BIOS Version: Dell Inc. A07, 12.11.2013.
    Windows Directory: C:\Windows
    System Directory: C:\Windows\system32
    Boot Device: \Device\HarddiskVolume2
    System Locale: hr;Croatian
    Input Locale: hr;Croatian
    Time Zone: (UTC+01:00) Sarajevo, Skopje, Warsaw, Zagreb
    Total Physical Memory: 3.984 MB
    Available Physical Memory: 2.263 MB
    Virtual Memory: Max Size: 7.967 MB
    Virtual Memory: Available: 5.766 MB
    Virtual Memory: In Use: 2.201 MB
    Page File Location(s): C:\pagefile.sys
    Domain: WORKGROUP
    Logon Server: \\SMACKMYBITCHUP
    Hotfix(s): 2 Hotfix(s) Installed.
    [01]: KB2685811

     The antivirus im using is ESET NOD32 v. 7.0.302.26,
    As for the firewall,i really doesn't know the version,can't find it anywhere.

    And here is the screenshot;

    http://s30.postimg.org/wysrhmv5t/Untitled.png


    Best of luck,

    OlyRIO

  • PudgyOne

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    Posted May 7th, 2014 19:00

    OlyRIO,

    I see you have 2 networks listed.

    Start, control panel, network and sharing center, change adapter settings, right click on local connection, left click properties, left click sharing. Uncheck the box, allow other network users to connect through this computer's Internet Connection

     

     

    Rick

  • OlyRIO

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    Posted May 8th, 2014 07:00

    The box was unchecked.

    OlyRIO

  • PudgyOne

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    Posted May 9th, 2014 23:00

    OlyRIO,

    Since I still don't see the wireless adapter you have, try this...

    Download the following drivers and save them to your desktop.

    ***SPECIAL NOTE*** THE ADAPTERS LISTED BELOW WILL ONLY CONNECT ON 2.4GHz ONLY

    Dell Wireless 1704 Wi-Fi + Bluetooth Driver

    Dell Wireless 1705 Wi-Fi + Bluetooth Driver

    After you save the drivers to your desktop, make a system restore point.

    Start, control panel, device manager, network adapters, right click on your wireless adapter (It will be either Dell Wireless 1705 802.11b/g/n (2.4GHZ) or Dell Wireless 1704 WLAN Half Mini-Card), left click uninstall. Tell it to remove the software and drivers.

    Restart your computer. When you login, the new hardware wizard will try to install the adapter but fail. Install the drivers for the wireless adapter you removed.

    Try these tweaks....

    Start, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.

    (If you have the Dell Wireless 1704 WLAN Half Mini-Card...

    Click on Advanced, look for Antenna Diversity. Change the Antenna Diversity from Auto to Aux.

    Go to start > device manager > advanced > bandwidth capability > change to 20/40mhz)

     

    Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.



    Rick

  • OlyRIO

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    Posted May 10th, 2014 03:00

    The 1705 wi-fi driver can't be installed,it says it doesn't fit my current platform(although i have win 7 64-bit)

    Also,i don't have a wireless card in my network devices,but i do have an unknown device in my other devices.

    OlyRIO

  • PudgyOne

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    Posted May 11th, 2014 11:00

    OlyRIO,

    If installing the drivers in the correct order and removing the adapter, using the instructions above, I would suggest that DELL-Shrikanth G assist you with your system.

     

    It sounds like the drivers will not install.

     

    Click on the blue DELL-Shrikanth G on the next page, send private message and please provide Shrikanth with the following information

     

    First and last name

    Service tag

    Contact information

    email address

    Shipping Address

     

     

    Rick

  • OlyRIO

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    Posted May 19th, 2014 11:00

    Hey Rick,

    I sent a message to DELL-Shrikanth over 5 days ago,still no reply.
    My wi-fi problem remains unsolved,and i really need to get it on until the beginning  of summer.
    Any suggestions?

    OlyRIO

  • PudgyOne

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    Posted May 21st, 2014 10:00

    OlyRIO,

    Trying to see if I can find someone to assist.

    Rick

  • OlyRIO

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    Posted May 21st, 2014 13:00

    Ty very much Rick :)

    OlyRIO