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SimonePS
updated
10 years ago
4 Posts
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3124
June 12th, 2016 01:00
Is anyone looking into this issue ?
Error message is 503 Service Unavailable
Request: POST http://143.166.224.244/services/assetservice.asmx
Status: 503 Service Unavailable
WARRSRV-IA02: Retries exceeded - Reason: The request failed with HTTP status 503: Service Unavailable.
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2129
Posted July 27th, 2016 08:00
Thank you Brad, at least you're aware of the issue (and the frustration).
Dell Web Service was one major pro when we chose to remain on the Dell HW platform.
Dell-Brad G1
12 Posts
I have heard from the team that owns that tool that they may be working on a replacement Warranty Tool, but they have not given an ETA. I'm sorry for the inconvenience as I know a lot of people, including myself, that use that tool.
The old Xserv.dell.com asset warranty service is permanently down. For a replacement, please see the following link. http://en.community.dell.com/dell-groups/supportapisgroup/
Thank you; will you update the Dell Warranty utility to point it to the new API then ?
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SimonePS
4 Posts
2129
0
Posted July 27th, 2016 08:00
Thank you Brad, at least you're aware of the issue (and the frustration).
Dell Web Service was one major pro when we chose to remain on the Dell HW platform.