I bought my new 1901FP last week and it was working fine for a couple of days. Yesterday I was attaching my USB connections: one upstream and 2 downstream. While I was doing this, I rotated the monitor in different directions to access the USB sockets. Everything works. However, when I click on the menu button or any other button on my monitor, it shows me the lock icon (instead of showing the OCS menu with 'No' as a default), so I cannot adjust Brightness or any other setting. I tried to press buttons in different combinations, but it did not help. I always see this Lock icon.
My problem is not with USB (see my post above). It is with my monitor which is locked. When I click on the menu button or any other button on my monitor, it shows me the lock icon (instead of showing the OCS menu with 'No' as a default), so I cannot adjust Brightness or any other setting. I tried to press buttons in different combinations, but it did not help. I always see this Lock icon.
Each time the OSD opens, it displays in the same location on the screen. 'OSD Settings' (horizontal/vertical) provides control over this location.
- and + buttons move OSD to the left and right.
- and + buttons move OSD down and up.
The OSD stays active for as long as it is in use. OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pressed a button. Use the - and + buttons to adjust the slider in 5 second increments, from 5 to 60 seconds.
OSD Rotation: Rotates the OSD by 90 ° counter-clockwise. Adjust according to your Display Rotation
'OSD Lock': Controls user access to adjustments. When 'Yes' (+) is selected, no user adjustments are allowed. All buttons are locked except the menu button.
Note: When the OSD is locked, pressing the menu button will take the user directly to the OSD settings menu, with 'OSD Lock' preselected on entry. Select No(-) to unlock and allow user access to all applicable settings.
Note: You can also lock or unlock the OSD by pushing the Menu button for over 15 seconds.
The problem is I cannot press 'No' because the only thing I see is the closed lock icon (http://support.dell.com/support/edocs/monitors/1901FP/graphics/osd_lcsm.gif). I cannot press anything -- because everything is locked.
Might be worth trying this, I hope it works, a footnote in the manual:
{Note: You can also lock or unlock the OSD by pushing the Menu button for over 15 seconds.}
If that does not work, you could remove power and all other connections and start over connecting the monitor. If that does not help, I am out of ideas, Dell should have some? I tried searching the Forum, 3 other customers had the same problem, but no solution was posted. I had no luck with the Knowledge Base. I looked at Samsung support, they have a similar hold down button procedure...
gotmonitor
5 Posts
1850
0
Posted August 9th, 2004 19:00
My problem is not with USB (see my post above). It is with my monitor which is locked. When I click on the menu button or any other button on my monitor, it shows me the lock icon (instead of showing the OCS menu with 'No' as a default), so I cannot adjust Brightness or any other setting. I tried to press buttons in different combinations, but it did not help. I always see this Lock icon.