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Protigenesis

updated

22 years ago

0

4532

May 4th, 2004 01:00

1901FP, Wierd Dead Pixels

I bought a 1901FP around Sepetember, 2004, and have been very pleased with it.  However, around December, I noticed that a large cluster of dead pixels had appeared in a 2x2 inch region at the bottom right corner of the screen (about 20 of them, sort of spread apart).  The odd thing is that instead of being white or even just brighter than the rest of the screen like most dead pixels are, these ones are dark.  I'm very sure that they're not just dust because I've cleaned off the monitor before and these are the only spots that remain, plus I can tell they're part of the screen itself when I look closely.  I don't know if these were here when I bought the monitor because they are fairly easy to miss when the background is colored (like it usually is), but they're obvious when the background is white, and now that I know they're there, it nags me when I'm using Word or anything else with a white background.

Does this fall under my warranty?  And if so, how much longer do I have to return the monitor for repair before the warranty expires?  I read that monitors come with a 3 year warranty, and I bought it separately so it doesn't fall under my computer's warranty.

  • JDre

    1319 Posts

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    Posted May 4th, 2004 03:00

    It is still less than a year old, contact Dell asap, the tolerance is only a few pixels, you have more.
  • Joe Average

    179 Posts

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    Posted May 4th, 2004 11:00

       Ummm, September 2004 hasn't happened yet! Unless you have a FLUX capacitor that can handle 1.21 gigawatts you must mean 2003!
  • 161

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    Posted May 4th, 2004 13:00

    Go to  http://Monitorsdirect.com/toolkit/index.shtml  and download the monitor dead pixel program just to make sure.
  • 161

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    Posted May 4th, 2004 15:00

    Yeah, sorry, I guess I got the date mixed up.  It was September, 2003.
  • SiLg

    4 Posts

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    Posted May 4th, 2004 15:00

    lol flux capacitator