I believe Dell will exchange with no problems. I think the best way to find out is by IMing them with that live customer service option.

Message Edited by Slash_202 on 01-13-200702:03 PM

widowmad,

You may return any Dell product, no questions asked, within 21 days from the invoice date. After that, you can only exchange a defective product.

* 1 to 5 defective pixels spread out are within current standards and do not warrant a replacement
* 6 or more defective pixels anywhere warrants a replacement monitor
* 2 adjacent defective pixels warrants a replacement monitor
* 1 defective pixel directly in the center warrants a replacement monitor

Dead Pixel = a pixel whose 3 sub-pixels are permanently off, producing a permanently black pixel.

Stuck Pixel = Stuck pixels have been reported to disappear, and there are several popular methods purported to fix them, such as gently rubbing the screen (in an attempt to reseat the pixel), cycling the color value of the stuck pixel rapidly (in other words, flashing bright colors on the screen,) or simply tolerating the stuck pixel until it disappears (which can take anywhere from a day to years.) Stuck pixels are not guaranteed to be correctable, and can remain faulty for the life of the monitor.

Stuck Pixel Workaround
Try using Dead Pixel Buddy which will cycle the main RGB colors on every pixel at a very rapid rate in the hope of fixing the stuck pixel.

Message Edited by DELL-ChrisM on 07-03-2007 11:46 AM