UNSOLVED

mlsteffeck

updated

5 years ago

0

347

December 14th, 2021 15:00

P2219H, power button off, blank screen

Hello!

My P2219H monitor stopped working today, blank screen and power button not lit. 

I have tried different outlets and switch the power cord from my other Dell monitor (P2419H).  I also tried a couple of suggested solutions, like unplug monitor and plug back after while.  And, the other suggestion, pressing and holding the power button for 20 seconds.  Both, didn't solve my monitor problem.

Any suggestions to solve my problem?

Update =Resolved- After completing troubleshooting, a DELL-Cares agent setup a Monitor exchange.