UNSOLVED
Stuck in DVI Power Save mode
The original thread of this infamous "1800FP stuck in DVI Power Save Mode" thread
http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=27226
is getting too long to read. The same problems also applies to other flat panels.
Sympton: A flat panel monitor connected with just DVI cable to a PC equipped with certain video card (GeForce FX5200 being most reported) and DVI is selected as current video input, will not display anything. Press any control button (other than power or input select button), the monitor shows Power Save Mode message and suggests user to press any key on keyboard or move mouse. With DVI cable disconnected, the onscreen self test for DVI connection runs successfully. Analog/D-sub connection always works.
Most users reporting this problem have nVidia GeForce FX5200 video cards, some have GeForce2 MX400, Quadro4 and also few use ATI Radeon video cards.
A poll (http://www.jeffgeiger.com/poll) conducted by Jeff Geiger (geigerj) shows that majority of the users (nearly 70%) never have anything on the monitor at any time using DVI connection. Therefore, the problem may occur in video card initialization during PC reboot process. Due to this reason, I believe users with above sympton can reproduce the problem on other non-Dell flat panels as well.
Other users that lose video after Windows is started may be able to fix the problem by upgrading to the latest driver and also use DVI recover utility (http://www.jeffgeiger.com/stuff/dvi_recover.htm for floppy verion and http://www.jeffgeiger.com/stuff/edid.htm for CD version).
Resolution: A system BIOS upgrade, or video BIOS/firmware upgrade, or video card replacement. None of these are available.
Most users now get stuck in analog connection, which is not their reasons to buy digital flat panels and video cards with DVI connectors for.
Dell was apparently aware of this problem since last year as forum moderator said so (on 12/30/03) and promised an ASAP fix, which has not happened so far. Last message posted by forum moderator regarding this problem was on 2/4/04. They probably also don't understand what takes Dell so long to come up a fix.
Some news source reported recently (3/5/04) that the problem is fixed. But it is not true as new users keep reporting the same problem and no official words from Dell on how on fix it. Dell obviously doesn't do a good job at all in dealing with this quite SEVERE problem. Come on Dell!
p.s.: Incomplete list of "Stuck in DVI Power Save mode" victims:
amajamar, ArtVeas, Barbara C, BFortin, BigBugs, BillCott, black hole sun, boata, BS-texstate, Buzz78, Clone37, cmatthes1, dakotas94, Dan35, Demix, digital4fun, Donnahr, dstke, eric4405, ericheson, ewrayjr, exhausted, eyefishii, Fantasyasylum.com, Feverish, figjamb, gator158, gcribbs, geigerj, grataballi, gurglesnort, GuyTan, IrishFan1984, Jarett_SSC, jasnjen, jaypopsu, jbarbi, Jinkillaz, Johhn14, JTeel, Kenbert, kinji5, kinji5, klillevo, kukito, lap1314134, lgmayka, loelw, Lynn1000, MAD DOG, mariner156, matt42, MJOD, MMMGT, MrCBMiller, nealjd, Neil999, Olson_1900FP, Paul Fortune, PGSim, rfc0015, rickm3, rob1910, rps3394, shaggi, slavscreem, sonatageek, Steve in Pa, SuperPeed, TiminDen, toolman3080, Trackster, xianna, wtl
http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=27226
is getting too long to read. The same problems also applies to other flat panels.
Sympton: A flat panel monitor connected with just DVI cable to a PC equipped with certain video card (GeForce FX5200 being most reported) and DVI is selected as current video input, will not display anything. Press any control button (other than power or input select button), the monitor shows Power Save Mode message and suggests user to press any key on keyboard or move mouse. With DVI cable disconnected, the onscreen self test for DVI connection runs successfully. Analog/D-sub connection always works.
Most users reporting this problem have nVidia GeForce FX5200 video cards, some have GeForce2 MX400, Quadro4 and also few use ATI Radeon video cards.
A poll (http://www.jeffgeiger.com/poll) conducted by Jeff Geiger (geigerj) shows that majority of the users (nearly 70%) never have anything on the monitor at any time using DVI connection. Therefore, the problem may occur in video card initialization during PC reboot process. Due to this reason, I believe users with above sympton can reproduce the problem on other non-Dell flat panels as well.
Other users that lose video after Windows is started may be able to fix the problem by upgrading to the latest driver and also use DVI recover utility (http://www.jeffgeiger.com/stuff/dvi_recover.htm for floppy verion and http://www.jeffgeiger.com/stuff/edid.htm for CD version).
Resolution: A system BIOS upgrade, or video BIOS/firmware upgrade, or video card replacement. None of these are available.
Most users now get stuck in analog connection, which is not their reasons to buy digital flat panels and video cards with DVI connectors for.
Dell was apparently aware of this problem since last year as forum moderator said so (on 12/30/03) and promised an ASAP fix, which has not happened so far. Last message posted by forum moderator regarding this problem was on 2/4/04. They probably also don't understand what takes Dell so long to come up a fix.
Some news source reported recently (3/5/04) that the problem is fixed. But it is not true as new users keep reporting the same problem and no official words from Dell on how on fix it. Dell obviously doesn't do a good job at all in dealing with this quite SEVERE problem. Come on Dell!
p.s.: Incomplete list of "Stuck in DVI Power Save mode" victims:
amajamar, ArtVeas, Barbara C, BFortin, BigBugs, BillCott, black hole sun, boata, BS-texstate, Buzz78, Clone37, cmatthes1, dakotas94, Dan35, Demix, digital4fun, Donnahr, dstke, eric4405, ericheson, ewrayjr, exhausted, eyefishii, Fantasyasylum.com, Feverish, figjamb, gator158, gcribbs, geigerj, grataballi, gurglesnort, GuyTan, IrishFan1984, Jarett_SSC, jasnjen, jaypopsu, jbarbi, Jinkillaz, Johhn14, JTeel, Kenbert, kinji5, kinji5, klillevo, kukito, lap1314134, lgmayka, loelw, Lynn1000, MAD DOG, mariner156, matt42, MJOD, MMMGT, MrCBMiller, nealjd, Neil999, Olson_1900FP, Paul Fortune, PGSim, rfc0015, rickm3, rob1910, rps3394, shaggi, slavscreem, sonatageek, Steve in Pa, SuperPeed, TiminDen, toolman3080, Trackster, xianna, wtl
Message Edited by wtl on 03-11-2004 05:04 PM
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Posted March 12th, 2004 09:00
Thanks wtl for starting a new thread! Forty pages is kinda' cumbersome, don't ya' think?!
Anyway, I am happy to report that, at least for now, I am back on my DVI cable. In fact, I have both cables installed and have the ability to switch back and forth between analog and digital! My setup is an 8300, XP Pro, NVIDIA GeForce4 MX 440, and 1703FP.
My DVI problem occured exactly as I was changing from one user account to another. So, yes, Windows was running at the time of failure. The EDID.ISO cd bootup seemed to do the trick for me, although figuring out how to do it CORRECTLY was more difficult than actually doing it! Dell support had already had me change the driver to the one that the moderators at the top of this catagory are touting. (By the way, that "file", R70838 is a complete new driver for the card) It had no effect until I ran the EDID.ISO cd.
Unfortunately, the ability to rotate the display seems to be nonexistant on the R70838 driver and I'm not to happy about that. If anyone knows how to remedy this or knows a similar driver with this capability I would be really grateful to hear about it.
Also, if someone knows exactly what the EDID utility does, I'd be interested to know. It LOOKS like it does something to the card's memory address or something and switches (forces?) the card to "wake up" the DVI output.
If anyone is interested in MY step-by-step procedure that worked for me I'd be happy to post it upon request!
Thanks to all.
amajamar
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Posted March 12th, 2004 11:00
Ok, this is EXACTLY what I did...
Install the new drivers for the NVIDIA GeForce4 MX 440 (R70838) (if this is the card you have)
First and MOST important, if you have more than one cdrom or cd/dvd device make sure you know which is the BOOTABLE device! My cd/dvd burner was NOT the bootable one and it took me a long time to figure it out!
Make sure you set the BOOT SEQUENCE in the BIOS to boot the CDROM first.
1. Leave BOTH the analog and DVI cable installed and leave the monitor on ANALOG. (I assume you are using your analog cable now and can see the monitor)
2. Boot from the cd - you should SEE the EDID MSDOS program run. You will probably be left at an A:> prompt.
3. DO NOT BOOT TO WINDOWS YET! Remove the analog cable from the back of the monitor leaving the DVI cable installed. Switch the monitor to DIGITAL. (at this point the monitor is blank,obviously!)
4. Hit control+alt+delete to reboot.
5. If you see the EDID MSDOS program run, it's fixed!
After that, remove the cd from the drive, re-order the boot sequence in the BIOS (if you want) and boot into Windows.
If you have the DVI feed again and you want to have BOTH the analog and digital switchable, do this.
(This worked for ME with the card and monitor I have, I would have no idea about different configurations)
1. Go to Device Manager and confirm you have a Digital monitor listed.
2. Plug the ANALOG cable back in and reboot.
3. Go to Device Manager and see if you have TWO monitors listed. One should be Digital and the other Analog.
4. Go to Display Properties; Settings. There you should see a two monitor system displayed. If you do, click the Advanced tab; GeForce4 MX 440 tab; nV View Display Mode tab. Then click the Clone button.
5. Switch the monitor to analog and it should work.
That's all I have, if you have any questions, I'll try to answer them.
amajamar
Message Edited by amajamar on 03-12-2004 08:54 AM
Message Edited by amajamar on 03-12-2004 08:58 AM
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Posted March 12th, 2004 11:00
Yes - i'd like to know exactly how to use the edid.iso cd - i got it from Dell but with no instructions whatever5473
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Posted March 12th, 2004 17:00
If I have the Nvidia GeForce 128 5200 card, where do I get the latest video driver? From Dells download page or from Nvidia? They dont seem to match.5473
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Posted March 12th, 2004 17:00
Well, if you use a driver from some other source other than Dell, they probably won't support it. If you have a problem down the line, they will just make you change it to one of theirs.
amajamar
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Posted March 12th, 2004 21:00
I had the same problem and tried this simple solution that worked. Amajamar suggested that I post it here again for people to see. Hope it works for you!
--- old msg ---
after trying the different methods proposed in the thread (and not succeeding), I tried something really stupid that did work! Here it is... maybe it is useful to other people:
1. Connect the monitor using the DVI cable (yes, you won't see anything)
2. Reboot the computer. I memorized the key strokes to do it (in my case )
3. Enjoy!
When the computer started rebooting, the monitor woke up.
Hope it helps
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Posted March 12th, 2004 21:00
Very many thanks for the instructions - I have now recovered my DVI display.
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Posted March 12th, 2004 23:00
That's great to hear, mariner156!!
amajamar
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Posted March 13th, 2004 02:00
I tried and it didn't work. That key combination in Windows XP would restart your PC. So I doubt it would be helpful if everyone had the problem as I described in the very first post.
PDA Stephen
22 Posts
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Posted March 11th, 2004 22:00
This happen to me 3 times tonight. I had to pull the power cord to turn of my Dimension 8300. The power button will not power off the PC, and I don't see a reset button. I have nVidia GeForce FX5200 video card and using the DVI connection of a 1703FP monitor. I have the latest video driver, but not the latest BIOS. I am running WinXP Home. Each time I had just switched to another user and try to play Lara Croft Angle Of Darkness. This user did not originially installed the game and each time the game ask for Disk 1. After I inserting the disk the game still will not continue and I cannot exit the game. I had to kill the game under Task Manager. After that I log off from this user. It is at this point that the monitor get stucks in power save mode.
My problem is reproducable on my system. I think this is a WinXP problem.