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leogioppo

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7 years ago

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leogioppo

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April 3rd, 2020 14:00

WD19 Thunderbolt replacement cable module part number

Hi. I am struggling with Dell Support in Brazil to acquire the replacement thunderbolt replacement cable module for WD19. Can anyone point me the part number so I can call sales department and request this part? I have a WD19 USB-C Dock Station and wish to acquire the Thunderbolt module to be able to use it with Thunderbolt devices. I have a Dell P2415Q attached to the WD19 using Display Port, and cannot use UHD 3840 x 2160 in 60Hz. 

Any help is highly appreciated.

Thanks!

  • DELL-Chris M

    Community Manager

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    Posted April 3rd, 2020 19:00

    The cable assembly part number is 835M0 but it is not available for sale. What happened to the original as shown on page 5?

     

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    DELL-Chris M (old account)

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