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B4FQqUoIrW12094

updated

13 years ago

0

14214

June 25th, 2013 16:00

RPC send operation failed; errno = Connection reset by peer

I am getting below error backup groups , from one of the linux and windows host

Error from Linux host

76677:save: RPC send operation failed; errno = Connection reset by peer

5203:save: save failed on /var/SYSLOG1/FWSM_S2S-VPN/

lost connection to server, exiting

sjeditb40605:/var/SYSLOG1/FWSM_S2S-VPN: retried 4 times.

Error from Windows host

39078:save: RPC error: RPC send operation failed; errno = An established connection was aborted by the software in your host machine.

5195:save: save failed on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2133\win32app\Spectrum\mysql\data\reporting\outagetype.MYD

74209:save: Quit signal received.

sjeditb50105.corp.sva.com:H:\: retried 1 times.

5195:save: save failed on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy2133\win32app\Spectrum\mysql\data\reporting\outagetype.MYD

74209:save: Quit signal received.

sjeditb50105.corp.sva.com:H:\: retried 1 times.

Modified TCPIP parameter in registry, still issue persist

  • TimQuan

    6 Operator

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    1242 Posts

    4058

    1

    Posted June 26th, 2013 19:00

    Verify the network connection between networker server and the problematic client is normal.

    Suggest:

    1. Ping/nslookup/rpcinfo
    2. Use Hosts files
    3. Delete peer information https://community.emc.com/docs/DOC-20085
    4. Verify Short and long aliases in client resource in NMC

  • 4058

    0

    Posted June 27th, 2013 05:00

    Which NetWorker version do you use?

    When does this error happen (full / incr backup, heavy NW server load, ...)?

    Currently we have the same error with multiple clients and from what I heared it could be a common error in v 8.0.

  • bingo.1

    1 Rookie

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    2430 Posts

    4058

    0

    Posted June 27th, 2013 11:00

    May i suggest you use the NW Health Check Tool (HCT), available from support.

  • singhmridul

    17 Posts

    4058

    0

    Posted June 27th, 2013 22:00

    Pls chk the following:

    Group inactivity time-out. Ideally it should be set to 0.

    Have a look for tcp chimney and if enabled, disable it and try the backup.

    change the tcpkeepalive time from default of 2 hours to 15-30 mins.