Hey,

Last July I purchased the Dell Dimension 9100 - it has served it served i'ts purpose, but as of now, I am having some trouble.

I was having trouble uninstalling The Elder Scrolls Oblivion, and, had a bunch of programs and spyware on my computer that I needed to get riid of - so, I though I may as well do a complete format - I used Dell's Application to create a copy of Windows XP on to a CD-R, and, installed it over my old OS - thus deleting all my old data.

After XP was reinstalled I decided to go about and rey to get my internet connection working.

I have two computers - 1 PowerBook G4 and the Dell Dimension - Up until now, I have had no trouble connecting to the internet, but now, with the Dell, it's giving me problems.

I have the network setup - complete with router and ethernet cables - it connects fine on my PowerBook, but when I enter the same info/connection data on the Dell, it refuses to connect.

Here's what I am doing, maybe you guys can tell me if I'm doing something wrong.

I go to Network connections in the control panel, and create a new one. I make it for browsing the internet, and it is a connection (Sympatico) that has a username and password. I enter the username and password and finish, but, when I try to connect from the Dell, I simply get the message 'Connecting through WAN miniport PPOE error 769 - the specified destination is not reachable'.

Could my information be wrong? Am I simply setting it up wrong?

The internet is working perfect down here, but I can't get it upstais on the Dell, which I could before.

And, I seem to remember, when first setting up my Dell, a Dell internet connection helper - but I can't use any of Dell's applications now as when I reinstalled XP, ALL the applications went Bye-bye, so the only apps I have left are the ones that came with XP SP 2.

Thanks in advance for any help.