litsnsirn,

On the first one, try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the in formation back here.

Rick

7 HP

They shipped with Dell Wireless 1502 cards.

litsnsirn,

What operating system are on the desktops?

Rick

Hi Rick,

It seems to me that most of that info has to do with the operating system.  Here is the test that has to do with the NIC's:

2 NIC(s) Installed.

[01]: Realtek PCIe GBE Family Controller

      Connection Name: Local Area Connection

      DHCP Enabled:    Yes

      DHCP Server:     xxx.xxx.xxx.xxx

      IP address(es)

      [01]: xxx.xxx.xxx.xxx.xxx

      [02]: xxxx:xxxx:xxxx:xxxx:xxxx

[02]: Dell Wireless 1502 802.11b/g/n

      Connection Name: Wireless Network Connection

      Status:          Media disconnected

Jason

Jason,

The operating system would have been nice.

Places to look to see if your Connection is enabled

Try start, control panel, networking and sharing center. Click on your connection, properties. Look for TCP/IPv4 and TCP/IPv6, click on properties. Make your settings match mine.

Rick

Hi Rick,

Operating system is 7 w/sp1.  My problem is not with a setting.  My problem is that I think there should have been a couple of antennas in the box that attach to the back of the card, but neither of the identical 620 desktops that I bought came with them.  After opening the case, I can see that the two SMA-rp connectors have pigtails that terminate at the 1502 wireless card.  I have had a HP desktop that had antennas built into the case, I know how to recognize if they are there or not.  Without the antenna, what is the radiating element?  When I chatted with customer service they didn't seem to think so, but I am not convinced.

Thanks,

Jason

Jason,

Sorry for the delay. Busy work week and Dell also made changes to their website. Had to take a different approach.

I do not see any antennas in the documents I have.

See if THIS ARTICLE will help.

Rick

I don't see the wireless cards mentioned in that service document.  I looked under parts, to see if the wireless card has its own manual and I didn't see one.  The wireless card looks like this:

http://saraniya.wxyz123.com/HTML%20for%20store/Dell/DELL%20Inspiron%20620/wireless/IMG_3255.JPG

http://saraniya.wxyz123.com/HTML%20for%20store/Dell/DELL%20Inspiron%20620/wireless/IMG_3256.JPG

litsnsirn,

Since they were recently purchased, I would contact Dell.

Rick

lintsnsirn - I have the same issue: I bought three Inspiron 620's from the Outlet a month ago, and only had a chance to open them today. None of them have antennas for the wireless cards. Did you get in touch with Dell? Did they send you any? Thanks.