An afterthought on the NSS. When I first put the drivers CD in, it does install something. Could that be the NSS?

Hi cambyth,

The Dell Inspiron N5050 is shipped with Dell WLAN 1701 Half Mini-Card + Bluetooth 3.0, Dell WLAN 1702 Half Mini-Card + Bluetooth 3.0, Dell Wireless WLAN 1502 Half Mini-Card and Dell Wireless WLAN 1503 Half Mini-Card. I request you to check if the computer has DW1702 card in the invoice.

Uninstall/reinstall wireless drivers by following the below steps:

(1) Go to start.

(2) Type “Programs and Features” and hit enter.

(3) Now detect wireless drivers, right click and delete it.

(4) Use the link below and download drivers-

http://dell.to/QMg5Ud  

Choose the right wireless card and operating system then download it.

If you have further questions please reply on the same post.

I can't believe you gave me that link. You need more training. It's for the wrong computer and the wrong operating system.

This is the computer. I am running Win 7 Home Premium (as I clearly stated).

www.dell.com/.../pd.aspx

Please, if you don't know what you're doing, do not reply. Giving bad advice is worse than no advice at all.

Is there anyone who does know what they're talking about, able to help, please?

Thank you for your reply.

My invoice clearly states:

210-36980 Inspiron N5050: Standard BTX Base

555-14246 Wireless: Europe Dell Wireless 1702 802.11b/g/n + Bluetooth v3.0+HS Card

cambyth,

Your system does NOT have a Notebook System Utility. Start with the chipset drivers and follow the list. How to Download and Install Drivers in the Correct Order

Rick

Rick,

Thank you very much for your reply and trying to help me.

I followed every suggested step to the line and I knew something was wrong since not even the driver CD had the driver I needed.

Fortunately I could fix my problem.

Here is the correct driver:

www.dell.com/.../DriverDetails

It seems like the documentation and suggested drivers for this particular model are listed wrong by Dell, if you have the power, please advice to help fix these problem for future users.

I hope this can also fix the problem cambyth.

Again, thank you for at least trying to help.

Rick,

Thanks for your reply and help. Apologies for the slight delay in getting back to you. For some reason I couldn't get on the site forums yesterday.

Thank you for clearing up the question about NSS. I did install the drivers in the order advised, starting with the chipset drivers.

I just tried the driver at the link given by cesarParra, but that doesn't work either.

I have used the command line as instructed and get the following. Your continued help is appreciated.

System Manufacturer:       Dell Inc.
System Model:              Inspiron N5050
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt
el ~1600 Mhz
BIOS Version:              Dell Inc. A04, 23/03/2012
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-gb;English (United Kingdom)
Input Locale:              en-gb;English (United Kingdom)
Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory:     4,004 MB
Available Physical Memory: 3,355 MB
Virtual Memory: Max Size:  8,007 MB
Virtual Memory: Available: 7,296 MB
Virtual Memory: In Use:    711 MB
Page File Location(s):     C:\pagefile.sys
Domain:                   
Logon Server:           
Hotfix(s):                 1 Hotfix(s) Installed.
                           [01]: KB976902
Network Card(s):           1 NIC(s) Installed.
                           [01]: Realtek PCIe FE Family Controller
                                 Connection Name: Local Area Connection
                                 Status:          Media disconnected

cambyth,

LINKS TO THE DELL INSPIRON N5010

Install the Dell System Software

Intel HM57 Express Chipset

Intel Management Engine Interface

Realtek RTS Card Reader

Go to Dell Warranty Status enter your service tag, then click on system, original configuration. There, it will be listed the adapter you have installed. Then go to Drivers & Downloads enter your service tag, then selct your operating system, under network, download and install the drivers for your adapter.

Then install Dell QuickSet

Rick

Rick,

Thanks for your reply.

Would you mind clarifying a couple of things?

First, am I correct in understanding that in your first reply you said there was no Dell System Software to install for this system, but now you're saying there is?

Secondly, all these links clearly say they are for an N5010, but my system is an N5050. Are they the right ones?

Thirdly, I have already installed chipset drivers and some other drivers. They all installed without problem. They were the ones the Dell CD said were correct. Are you now saying they were wrong and they should be uninstalled and the ones for a different computer, an N5010, would be right?

Thanks.

cambyth,

The log you posted states...

System Manufacturer:       Dell Inc.
System Model:              Inspiron N5050
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt
el ~1600 Mhz
BIOS Version:              Dell Inc. A04, 23/03/2012
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32

It wasn't a full log but it shows your system is an Inspiron N5050, 64-bit system. The part that says the version of Windows, when you installed Windows and the network adapters were missing.

Rick