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eric.weiner
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54828
March 1st, 2013 14:00
Incorrect time on Server
I've got a power edge 710 that continually shows the wrong time. Server 2003r2 enterprise. I've tried the following:
Re registering windows time service.
Using domhier settings in registry to sync with windows domain controller
importing time server parameters in registry from other server that has correct time
using an external time source (pool.ntp.org)
updating firmware
udating chipset
updating idrac
replaced battery on motherboard
created scheduled tasks to stop/start the windows time service
The time is still off and I think I've exhausted every possible fix I can find. What else could there be???
DELL-Rey G
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Posted March 1st, 2013 14:00
Is the time correct in the BIOS screen?
eric.weiner
7 Posts
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Posted March 1st, 2013 14:00
I replaced the battery last night, and it said "system clock not set" which i figured was OK after replacing the battery. Once booted, the windows event viewer logged the server getting a correct time from its external source.
DELL-Rey G
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1068 Posts
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Posted March 1st, 2013 14:00
if you didnt set the time in the BIOS, thats your issue, set it there first please.
eric.weiner
7 Posts
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Posted March 1st, 2013 14:00
I'll give it a shot.
DELL-Rey G
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1068 Posts
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Posted March 4th, 2013 09:00
just making sure I am clear, the time in the bios is accurate, but the time in the OS is behind by 4 minutes?
eric.weiner
7 Posts
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Posted March 4th, 2013 09:00
Yes the system time is accurate and the server is off by 4 minutes again this morning.
eric.weiner
7 Posts
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Posted March 4th, 2013 09:00
That is correct.
eric.weiner
7 Posts
19532
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Posted March 4th, 2013 10:00
Yeah I figured once i replaced the battery if the time was still off it would be software related. They have some custom application I think is causing it but tough to prove.
eric.weiner
7 Posts
2875
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Posted March 20th, 2013 11:00
Ended up being the motherboard...
DELL-Rey G
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1068 Posts
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Posted March 4th, 2013 10:00
well, the good news is that I doubt you have a hardware issue, because if it was the RTC, the bios would be off as well. The bad news is that something that is running on your system is causing your clock to lose time, the question is what application or service is doing so? I would start with disabling al the time synching that is currently enabled. Then, see what services are running that are not part of the OS and stop/disable as many of those that you dont need to see if the drift stops. you can also try this program (if permitted) called Clock Watch Server, and you can configure it to show the system time and the bios time simultaneously www.beaglesoft.com/CWFileXfer.htm
We use this on occasion to see if any of our apps care causing time drift. once its installed, click options, then BIOS clock, then put a check in the Enable BIOS clock as time base box, then click Test.