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8 Just 8

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15 years ago

8J

8 Just 8

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May 26th, 2011 03:00

MD3000i Physical Disks Unresponsive

G'day All,

I've just moved a MD3000i to a new site & it didn't enjoy the trip. Two of the drives are reporting as "Failed-Unresponsive".

I removed the two disks & inserted them in a 2950 where they initialized, formatted & worked perfectly. I returned them to the MD3000i but it fails them.

Any suggestions for preparing them ready for use?

8

 

  • Dev Mgr

    6 Operator

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    Posted May 26th, 2011 07:00

    If the drives work in a 2950 (note: initializing those drives did probably wipe all data off of them), I'd power down the MD3000i and reseat all drives, the raid controllers and the powersupplies (something could be off a bit due to the transport).

    If the issue persists, power down and try 2 different drives in the 2 slots where those 2 suspect drives were. This could tell you if it's the backplane/SAS-connector or something else.

  • 8 Just 8

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    Posted May 28th, 2011 10:00

    Thank you. The approach you suggest is a logical approach to the problem.

    Good news: The backplane works perfectly. Working drives continue to work when moved to the vacant slots.

    Bad news: The 2950 RAID controller now identifies the disks as "failed" so I can no longer use that to initialize them.

    And then it gets worse: Another disk, one that has not been moved between slots, has now failed. Fortunately the hot spare went in-use. I was able to replace this failed drive with an unassigned disk from another slot.

    Aside: The original Hot Spare returned to standby & the new disk became assigned. I expected it to act like a PS 6010: the hot spare becoming assigned & the replacement becoming the next hot spare. Is this normal?

    All the disks were working prior to the move & the move seemed smooth; no bumps. The ambient air temperature in the new room is warmer than the old & the disks were not left to aclimatise prior to spin-up. I would not be surprised to learn that I made other mistakes during the move. Is there an undocumented SMcli to re-intialize & re-test a failed disk?

  • JOHNADCO

    2 Intern

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    Posted June 1st, 2011 11:00

    Everytime I power down and back up these days.  Drives go bad......

     

    The MD3000i sans and their attached MD1000's are up 24/7 for 4+ years now.      The poor drives are tired it would seem.