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Goddy_D

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4 years ago

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Goddy_D

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March 27th, 2013 13:00

md3200i controller WARN: Controller entering SODReboot lockdown state..

Hi ,

Can somebody assist me this error  on md3200i,   controller WARN:  Controller entering SODReboot lockdown state..
:


Send for Service Interface or baud rate change
03/27/13-16:28:30 (tRAID): NOTE:  Set Powerup State
03/27/13-16:28:30 (tRAID): SOD Sequence is Normal, 0 on controller A
03/27/13-16:28:30 (tRAID): NOTE:  Turning on tray summary fault LED
03/27/13-16:28:30 (tRAID): NOTE:  SODRebootLoop- Limit:5 Cnt:5
03/27/13-16:28:30 (tRAID): NOTE:  Flashing tray summary fault LED
03/27/13-16:28:30 (tRAID): WARN:  Controller entering SODReboot lockdown state..
  • DELL-Sam L

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    Posted March 27th, 2013 13:00

    Hello Goddy_D,

    This is a new feature to aid in the recovery of the controller.When a condition is present that prevents SOD (Start Of Day) from completing 5 times, the controller enters a SOD reboot lockdown state to prevent further continuous reboots.  What you need to do is to run the following command from serial shell: lemClearLockdown

    Once that is done the error message will be cleared.  Once the lockdown state is triggered, the condition is persistent to that controller until the provided clear command is used - it will not clear with a manual reboot or power cycle and the sysWipe function is not available prior to SOD.  

    Please let us know if you have any other questions.

  • Goddy_D

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    Posted March 27th, 2013 14:00

    Hi Sam L,

    I used  putty to connect to  the md, please educate me on this:

    1.When login and type S it does not initialize setup as dell manual said.At this point do I just  go ahead with the command line you gave?

    2.Hope it would not affect my data.

    Thanks for your support

  • DELL-Sam L

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    Posted March 27th, 2013 15:00

    I am going to send you an email on how to login to the shell.

  • DELL-Sam L

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    Posted March 27th, 2013 15:00

    I just sent you the message a few seconds ago

  • Goddy_D

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    Posted March 27th, 2013 15:00

    Hi Sam ,

    Please can you send to this address: Email id removed per privacy policy>

    Thanks

  • Goddy_D

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    Posted March 27th, 2013 15:00

    Hi Sam,

    My mail server is on the MD ,so please to this address please: Email id removed per privacy policy>

  • DELL-Sam L

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    Posted March 27th, 2013 16:00

    I replyed to  your Email message.

  • Goddy_D

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    Posted March 28th, 2013 16:00

    Thanks Sam,am good

  • Artem1

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    Posted August 7th, 2013 00:00

    Hello, Goddy_D, Sam.

    I have similar issue (en.community.dell.com/.../20427849.aspx) and cannot log into the console shell (after pressing S nothing happens). Could you please help me?

  • kshitij92

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    Posted June 24th, 2014 00:00

    Sam could you help me out with this same problem via email?

    my email id is<ADMIN NOTE: Email id removed as per privacy policy>