Hi @tonythedev,

I saw you have posted on one of the existing topic, and you have posted a new topic. So I'll be working with you on your new topic here.

Could you show me a screenshot stating there is a disk pool failed error? You mentioned you ran the SMCli command and having same error message? What command did you run?

Hi Joey. Thank you for the reply 

Attached are the screenshots. I have tried the revive command with and without the semicolon. No luck. We have some data on this array that was not backed up. So it will be very important to get it back up. All the drives show healthy. It's the pool that shows failed. 

 I also collected the support data if you want to take a look. 

Thank you. 

We would really need to review the logs before proceeding, so I would suggest uploading the support bundle to upload. dell. com and then private message Joey and I the svc tag used to upload it with, so that we may locate it. 

It says service unavailable for upload.dell.com

Hi @tonythedev,

I've replied to you via Private Message. We'll communicate there. 

Hello,

let me know if the issue is still open, or the current status.