We have a TL2000 at one of our client locations which seems to be having issues with the web interface staying online.  I believe this to be related to their security scanning which is causing the http application on there to crash.  So I have 2 questions about this as this site is thousands of miles away and not easily accessible.

1.  Are there other means to remote manage the device, SSH/telnet?  Nothing I do seems to connect.

2.  Is there some means within the unit to auto restart the web server application on failure?