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caxtin

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caxtin

1 Rookie

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43 Posts

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16101

November 14th, 2020 17:00

Cannot Get To BIOS Setup

Dell Precision T8510

I cannot enter the BIOS setup of my system.

1. Powered up the PC, waited and pressed the F2 key as soon as the first light showed on the keyboard. PC will not boot up. The power is heard running almost forever.

2. Powered up the PC, waited and pressed the F12 (for boot sequence) key as soon as the first light showed on the keyboard. PC will not boot up. The power is heard running almost forever.

3. I installed a new PCIe drive I cannot see in Computer Management, so I need to check the BIOS, ubt I can't.

Thanks.

  • Clintlgm

    4 Apprentice

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    1452 Posts

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    Posted December 29th, 2020 08:00

    To start with your using the wrong software to clone  try Macrium Reflect Free

    ATH has always had an issue restoring UEFI bootable drives/SSD

    ensure you boot your recover media to start the clone In UEFI Mode this is critical. I have never had a failure using MR to clone.

    My latest use is this 3440 Precision I cloned the 256GB m.2 NVME SSD that Dell shipped with it to my new Samsung 970 Pro 512Gb This very month 

    I cloned and then shut down, I then removed the old 256gb SSD and installed my new 970 EVO Plus 2 TB 

    Booted up on the new SSD and formated the new 2 TB SSD no issue. it just works every time

     

  • bradthetechnut

    9 Technologist

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    9684 Posts

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    40823 Points

    6747

    1

    Posted December 30th, 2020 17:00

    Please don't ignore changing the CMOS battery if it hasn't been done in the last 5 years.  A bad battery will cause all sorts of seemingly unrelated bizarre problems.  Duracell or Energizer is suggested as Sony only lasted me 2 years.  Better deals on Amazon than in store.

    When powering on, don't wait for a keyboard light before pressing F2 or F12.  Start right away and repeatedly.

  • bradthetechnut

    9 Technologist

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    9684 Posts

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    40823 Points

    6569

    1

    Posted January 17th, 2021 21:00

    Have you ran into any luck so far?

    Using the "Tech Support YouTube" link that's in my signature, I ran across this Dell Tech Support video for BSOD:  https://youtu.be/Rle4Cfm4cvY 

  • me.myself.i

    2 Intern

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    135 Posts

    5995

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    Posted November 14th, 2020 18:00

    You mean T5810? First, flashing the BIOS to the latest A33 version should resolve this. If not:

    1. Did you have this issue before installing the PCIe drive?

    2. Are you trying to boot from PCIe?

    3. What is your current boot mode (legacy or uefi)?

  • me.myself.i

    2 Intern

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    135 Posts

    5976

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    Posted November 15th, 2020 14:00

    Volume numbering is assigned by the system, so I wouldn't worry about it. I am confused about one thing. When you say PCIe drive, are you referring to M2 NVME sticks?

    I get the impression from your second post that you actually added a standard 2.5 inch SATA SSD. If this is the case, the new drive should definitely show up.

    Have a look in Control Panel- Administrative Tools-Disk Management. The new drive must be there. I would also run chkdsk to see if there are any disk errors.

     

  • caxtin

    1 Rookie

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    43 Posts

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    Posted November 15th, 2020 14:00

    Ooopsy! It's T5810. Thanks for the correction.

    1. No idea since I never needed to install a new drive since owning the PC. Had no need to go to the BIOS setup, until now.

    2. Nope. Added a new 500GB PCIe drive to clone the existing 250GB PCIe for a larger OS drive.

    3. BIOS Mode: UEFI

    ---------------------------------
    BIOS vs: A27 (06/25/18)
    Secure Boot State: On
    Boot Device: \Device\HarddiskVolume1
    -----------------------------------------------------
    Just curious, I thought normally the main drive is in Volume0. In the System Information, it shows the OS (original) drive is in Volume1

    The new 500GB PCIe dive was put in the second slot, then moved to the third slot, still, it is not recognized by the system's Computer Management.

    Thank you for your reply.!

  • me.myself.i

    2 Intern

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    135 Posts

    5963

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    Posted November 15th, 2020 15:00

    The image is not showing, but I think I know what the problem is:

    1. Open Disk Management, either through Control Panel, as outlined above, or by typing Diskmgmt. msc into the start button.

    2. Right Click your new drive there and select initialise. This will ask you for a partition type (GPT or MBR), drive letter, and file system (NTFS).

    3. The system will then format your drive and make it available for use.

  • caxtin

    1 Rookie

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    Posted November 15th, 2020 15:00

    For clarity, attached is the drive. Also, this is my first ever PCIe encounter.

    Stick.JPG

  • caxtin

    1 Rookie

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    43 Posts

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    Posted November 15th, 2020 20:00

    In my windows, I could get to Disk Management through Computer Management.

    In there, the new disk does not show either in the second or the third slot.

    Don't know why the image I posted will not show for you. Anyway, here is what the package says:   Samsung, V-NAND SSD,  970 EVO Plus (NVMe M.2).

    Thank you, I really appreciate your help.

  • me.myself.i

    2 Intern

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    135 Posts

    5937

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    Posted November 15th, 2020 23:00

    I can see the image now. Definitely M2 NVME PCIe. Is it installed into a "Dell Precision Ultra-Speed
    Drive Quad" adapter card, shown below?

    Dell M2 Adapter.jpg

    Note that this card must be in a 16x PCIe slot on your motherboard. Other brands of adapter cards will not work!

    Where is your OS installed? A second PCIe drive or a 2.5 inch SATA SSD?