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Go to SolutionPCIe samsung 970 EVO not recognized while installing Win 10
Hello Community:
I am writing here to find any help to install Samsung M.2 PCIe 970 EVO SSD on my T7920, after complete 2-days of trials with no success.
Bellow is the explanations of what I want, what I have did, and the problem:
I want to install PCIe M.s Samsung 970 evo 500-GB SSD on one of PCIe slots and make it the booting drive, instead of the current HDD. My OS is Windows 10 Pro for workstation.
I did the following steps:
1. I installed the hardware NVMe M.2 Samsung 970 evo into PCIe slot number 1 on the motherboard using the following adapter that I bought from Dell website:
2. Cloned the HDD to the SSD. Both are GPT initiated.
3. Remove the HDD from the PC so that it will not interfere with the new SSD installation process, and keep it safe in case the SSD OS is harmed.
4. The new SSD is detected in all of Disk manager, Windows My computer, and also defined/readable in the BIOS.
5. However, some driver (sound) gets disabled after sometime of windows updates &/ software installation &/ drivers update from Dell website (drivers & download). I tried a lot of repairs to overcome this with no successful results (including Reltek drivers update in normal and safe modes, PC diagnistics, ...). This leads me to install a fresh copy of Windows. Another reason that leads me to install the fresh copy of windows is that a successful installation of new bootable SSD needs this fresh installation as I learned from my deep search on many web documents, discussions, and movies. Another thing that leads me for fresh install of WIn. is that the driver I download from Samsung for this SSD gives me the following message while I am trying to install it: "Samsung NVMe Express device is not connected. connect the device and try again."
6. I creadted a Windows installation USB from MediaCreationTool1803. I tried both ways:
a) directly creating bootable USB.
b) create ISO file and use Rufus to create bootable USB. see following link (I tried also both NTFS and Fat32 formatted USB)
https://www.youtube.com/watch?v=LJGwOIgusnE
7. When starting installation process, both SSD and USB are UEFI bootable and available in BIOS (UEFI boot is enabled and Legacy is disabled). By starting from USB boot, and starting the installation process, the SSD is not recognized when reaching the step of choosing the disk where we want to install the OS.
Here I tried many procedures to deal with this issue including making SATA configuration RAID (default) / AHCI. try to add driver of the SSD while installing, where I downloaded several version of Intel Rapid Storage Tecnology and extract it in same USB and also different USB. to give a glance on what so over I did, I will list the below discussions I followed (some of them are from Dell knowledge Base and community):
http://dellwindowsreinstallationguide.com/uefi/
http://dellwindowsreinstallationguide.com/windows-oem-faqs-and-downloads/
https://tinkertry.com/how-to-boot-win10-from-samsung-950-pro-nvme-on-superserver
http://forum.notebookreview.com/threads/help-cant-install-windows-10-on-samsung-960-evo.804210/
https://www.youtube.com/watch?v=wLwIpcwsdKY
https://www.youtube.com/watch?v=0IJCgfDNEYs
https://www.youtube.com/watch?v=CoKnmRTbDGg
Dear all any help on how to overcome this issue of recognizing the SSD while installing? I really get hopeless.
Thanks a lot in advanced
94216
0
Posted November 4th, 2018 17:00
You can very simply download your (own) Dell media installation into USB from the following tool:
https://www.dell.com/support/home/us/en/19/drivers/osiso/recoverytool/WB64A
Also, I would like to add that the installation procedure in the previous message apply irrespective to the adapter card type. I was successful to install on the samsung 970 EVO SSD using 3rd party adapter card I mentioned previously, and also, using Dell quad SSD interposer card you mentioned. I bought this last card from Dell as it was very cheeper that the market.
Also, I have bought new Samsung PM981 SSD and the installation procedure was successful. Now, I use the client SSD (Samsung 970 EVO) as the bootable drive and the enterprise one (PM981) as a secondary storage drive.
I have tested the speed read/write on both drives as as follows:
970evo read: 2900 while it should be 3400 as max
970evo write: 2400 while it should be 2400 as max
PM981 read: 2700 while it should be 3000 as max
PM981 write: 1900 while it should be 2000 as max
I think these are good values.
Hope you are able to install successfully.
If you need any other help, please submit it here. I got good knowledge on how to install these drives that I cannot put all things here.
Just check your motherboard if it has a VROC plug-in slot.
Thanks
98849
1
Posted September 16th, 2018 07:00
This post has some ideas for you:
98831
0
Posted September 16th, 2018 08:00
98838
0
Posted September 16th, 2018 08:00
They say there are some management between MBR and GPT initialization. However, it is not stated which kind of management they are.
98818
0
Posted September 16th, 2018 10:00
I need to read these carefully, then, I will try.
They give another good info.
Thanks
98798
0
Posted September 16th, 2018 16:00
I tried the following, and also the issue is not working:
case 1:
UEFI enabled
legacy boot option disabled
secure boot enabled
sata option is RAID on
boot from UEFI USB installation media
when reaching to the selection of drive to instal, there is also no drive available
at this moment, when using diskpart tool, and use list disk, the required Samsung drive is not listed.
case 2:
UEFI enabled
legacy boot option enabled
secure boot disabled
sata option is RAID on
boot from UEFI USB installation media
when reaching to the selection of drive to instal, there is also no drive available
at this moment, when using diskpart tool, and use list disk, the required Samsung drive is not listed.
since diskpart is not seeing the drive, the I cannot follow to the next steps.
Any other suggestions please?
98753
0
Posted September 17th, 2018 09:00
I would like to know if the specific PCIe slot may leads to such situation.
In the current experimentation, I inserted the NVMe adapter in PCIe slot 1 which is x8 slot.
Thanks
98721
0
Posted September 17th, 2018 15:00
If you have only one NVMe M.2 SSD you should use Socket # 0 of the Dell Ultra Speed 80G5N PCIe to SSD M.2 Interposer card and it should be inserted in a PCIe 16x slot on the motherboard.
Note: So far I have been successful booting with a single Samsung 950 Pro in PCIe slots #1 (8X) or #2 (16X) of my T7610 with two different Interposer cards.
-
I have not been able to boot my T7610 from a Samsung 960 Pro and have not tried any other NVMe SSD's yet.
I don't know if your T7920 will boot from a Samsung 970 Pro, it should but I don't understand why some are able to make it work and others cannot. The various model Samsung SSD's use different Controllers, see picture.
98696
0
Posted September 18th, 2018 19:00
I think this is the reason.
From my experience with this issue, I can make the following summaries:
1. NVMe may not detected because of Intel RST driver lack. I downloaded the latest version on both Intel and Dell RST and extracted them on the installation USB, trying to update the driver at the instant of selecting the disk to install Windows 10 on. However, no driver was usefule.
2. The initialization of the NVMe drive as GPT and UEFI BIOS setting. The issue is only with this kind of initialization. I tried to install with MBR and Legacy, and the installation was successful.
3. Selecting suitable PCIe slot. I tried both slot #0 (8x) and #3 (16x) and the same issue persisting. My Vedio Card is on PCIe slot #2.
4. If the interposer card is suitable for making the installed NVMe SSD bootable. I do not have such good experience with such cards, so that, I cannot make a definitive conclusion that this card is the reason for this issue. However, As I was able to install Win. 10 with Legacy option, then, I do not think the interposer card is the cause of such issue.
5. I also tried to install with various options of SATA (RAID0 or non RAID), secure boot/non-secure boot. But also these variations was not helping to recognize the Disk at the moment of selecting disk to install on.
6. Also, I tried DISKPART tool at the time of installation, but the disk is not listed in the list disk command if the settings are UEFI.
Do you think the following procedure will work?
( make BIOS as legacy and the disk initialization as GPT, install the windows, and after the installation completes, I rechange the BIOS option from legacy to UEFI).
Thanks
Hassan-WS
15 Posts
92390
1
Posted November 2nd, 2018 15:00
I finally can resolve this issue, and here is the reason:
1. Use original installation media come with yourDell PC to install windows, not the version you downloaded from Microsoft website.
2. This must be able to complete the setup without problems irrespective of BIOS options. Personally, I have my default options: UEFI, secure boot on, RAID0.
3. The main reason why Dell media can install windows successfulyand recognizes the M.2 NVMe SSD installed on the PCIe slot is that the Intel RSTe edition. On my PC, the version should be not only latest and of enterprise, but it must support Intel VROC module even my pc do not have such intel key.
If you would like more questions, reply to me.
Thanks